
Ciocca Honda of Harrisburg
Harrisburg, PA
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1,241 Reviews of Ciocca Honda of Harrisburg
Jason Hlavaty I am very grateful for the time and effort that Jason Hlavaty took to get me into my new car...I also found that Patrick Metz was extremely good to wo I am very grateful for the time and effort that Jason Hlavaty took to get me into my new car...I also found that Patrick Metz was extremely good to work with and the Sales staff at Ciocca were very willing to work with me to find me a car that fits my needs and also a car I would be happy with, and they were highly successful in a short amount of time! I am very impressed! ...Thank you to every member of the Ciocca team! More
Great service and friendly-Ricky I have purchased 3 cars from here and have always had a great experience and fair deal. working with Matt and the staff was no different, he went abov I have purchased 3 cars from here and have always had a great experience and fair deal. working with Matt and the staff was no different, he went above and beyond to get me a great deal. Thank you for all your time and for being so helpful in purchasing my CR-V. More
Great customer service and very friendly sales staff. I have worked with this dealership for 5 years and with different staff at a different capacity. They are al,l very friendly and helpful with no pres I have worked with this dealership for 5 years and with different staff at a different capacity. They are al,l very friendly and helpful with no pressure at all. More
Great experience First time dealing with Ciocca and I was very impressed. They were professional at all times. Jeff Romero was first class in everything. We will recom First time dealing with Ciocca and I was very impressed. They were professional at all times. Jeff Romero was first class in everything. We will recommend them to our friends. More
Excellent I was looking to upgrade my 2016 Pilot EX-L to a Touring and did with the help of Tom Calianno and Matt Buller. These two were very polite and excelle I was looking to upgrade my 2016 Pilot EX-L to a Touring and did with the help of Tom Calianno and Matt Buller. These two were very polite and excellent to work with. Matt went over all the new features in the Touring that I didn’t have in the EX-L. I would like to thank both Matt and Tom for all their time and outstanding service. I also would like to thank Brian Lewis and John Manson, they came out and introduced themselves and also were very polite and helpful with my new purchase. This is my third purchase from Ciocca Honda and every time is an amazing experience. More
Great Purchasing Experience Matt Buller was a real pleasure to work with when buying my new Civic. His knowledge, patience, and straightforwardness made the whole experience eas Matt Buller was a real pleasure to work with when buying my new Civic. His knowledge, patience, and straightforwardness made the whole experience easy and laid back. I never felt pressured and I could tell he wanted to help me find the perfect car and worked very hard to do so. I would absolutely recommend him to a friend. More
Great experience Matt Buller was great to work with it’s been awhile since I bought a newer vehicle made you feel comfortable and not pressured thanks Matt Buller was great to work with it’s been awhile since I bought a newer vehicle made you feel comfortable and not pressured thanks More
Review of my experience purchasing a CRV at Ciocca Honda. Great experience dealing with Matt Buller. Matt was very helpful, informative and patient with me explaining features of my new CRV. I would certain Great experience dealing with Matt Buller. Matt was very helpful, informative and patient with me explaining features of my new CRV. I would certainly recommend him to a friend. Thanks, Matt. More
Very shady Went there on 6/13/18 to look at a preowned vehicle. During the test drice the salesperson Matt Buller noticed a burning smell. He had me pull to look Went there on 6/13/18 to look at a preowned vehicle. During the test drice the salesperson Matt Buller noticed a burning smell. He had me pull to look the vehicle over and couldn't find anything wrong so we drove steaight back to the dealership. They took right into service while I waited a half hour and got no answer. I was told tgey would call as soon as they knew and you guessed it I had to call them. I was there was an unrepaired recall on the water pump and they would have to send it to their Chevy store for repair and it would be back by the end if the week. I keep in touch daily and made it known I wanted the vehicle. Finally heard from Matt Buller that it would be done and back on 6/15/18 but in his opinion it wouldn't be but I have first chance at it and we scheduled for me to come in on 6/18/18. I was then left a voicemail from Sales Manager Brian Rodas that it been sold. So much for first chance at it. His lame excuse was Ciocca doesn't hold preowned vehicles which it wasn't be held it was being repaired which he could not grasp. He gave me the most insincere lame apology ever and told me he would try to find another vehicle which means I will never hear from him again. I then talked to Matt Buller who said he was surprised to find out it was sold. I then talked to General manager Brian Lewis who could only give the prescrited apology and no one offer any solution to rectify the situation. Imagine that. Most unprofessional car sales people I have ever dealt with. They are the type that give car sales a bad name. If you choose not to heed my warning be prepared to have the car you want sold to someone else right under your nose. Mr. Ciocca these are the people you choose to run your business. More
Get what you ask for and pay for! Connecting to the Service department is the only downfall I've experienced. I have been on hold for lengthy times, and it is annoying. Ciocca should i Connecting to the Service department is the only downfall I've experienced. I have been on hold for lengthy times, and it is annoying. Ciocca should invest in some help for his Service Team. Some of the Service Reps are Fantastic, some sound like they don't want to be speaking to the customer, maybe burned out, maybe they need a new career. Ciocca?? Once you have a Service Rep that cares, you are treated very well. I have asked a lot of questions, and have asked for costs, before the service is done. They have ALWAYS done exactly what was asked for, and the bill was ALWAYS as quoted before the service began! My wife and I have purchased sets of tires for both cars, and Ciocca had very competitive pricing, and there were no surprises after the work was done! The ONLY surprise, is when they find a way to package the service for a discounted cost!!! After the service is complete! Excellent... More