Ciocca Honda of Harrisburg

We met Mark Shellenberger at the auto show while looking for a new car. We were very impressed by his knowledge of the Honda Accord, which we were considering. He took the time to answer all of our questi for a new car. We were very impressed by his knowledge of the Honda Accord, which we were considering. He took the time to answer all of our questions in a very friendly and easy to understand way. We were so impressed with him that we went to the dealership and purchased our new Accord. We can honestly say that Mark and all the other members of the Ciocca Honda team made this purchase one of our best experiences. Thanks to all. Darrell & Ninette Miller 2/28/14 More

Everyone was extremely friendly and helpful. They went out of their way to the car I wanted to test drive and eventually purchase on the lot for me when I came in without an appointment and the car had be out of their way to the car I wanted to test drive and eventually purchase on the lot for me when I came in without an appointment and the car had been used as a loaner and wasn't due back yet. It also had a small scratch and they fixed thar beautifully. More

Best car dealership experience sales associate courteous, professional. No pressure everyone did their best to help get my hopes for a car purchase done. Even though this is a Honda dealership the salesman w professional. No pressure everyone did their best to help get my hopes for a car purchase done. Even though this is a Honda dealership the salesman was very knowledgeable about the Toyota model that he worked with me on. More

Having just graduated college, I was ready to start 'adult' life. However, I didn't realize how hard one of the first stepping stones was aka purchasing a car. All I knew was that I wanted to get a 'adult' life. However, I didn't realize how hard one of the first stepping stones was aka purchasing a car. All I knew was that I wanted to get a Honda. I wasn't sure of the accessories, exterior/interior color, model, and the list goes on. This was a car that I was going to be driving everyday, and I wanted to feel like the car was an extension of myself. However, with all the choices (in terms of models available, financing options, and budget), it isn't like I could just pick up my dream car. I narrowed it down to a Crosstour or a CR-V, but even picking between those two was very difficult to do by myself. That's where Ciocca came in. Walking in the first time, I was greeted by Phil Young. I came in just to look at CR-V colors, but from the way that Phil was explaining to me what exterior/interior color combinations work best, I could tell that he was there to really help me find a car that I would be comfortable in. I came in two more times (with my dad), and they were able to answer all of his questions in terms of financing and registration (my dad will ask the same question 10 different ways to make sure of things). Phil and David (from Finance) were very patient and helpful. At Ciocca, I didn't feel like "another sale". Everyone I interacted with from the internet chatroom to the actual dealership, I didn't feel "lost" in making a car purchase. I felt confident that I made the right choice, and Ciocca helped me make those right choices. Thanks! ------------------------- Customer Service: As soon as you walk in the door, someone will guide you to the right person that you should be speaking to. They answer all questions thoroughly and don't mind explaining things a few times to make sure the customer understands everything. Quality of Work: Phil was very quick to update me on anything. He was also very quick to respond to my phone calls. The garage did a fantastic job of putting all the accessories in the car. When I drove it for the first time, I really did think it was too good to be true driving something so smooth. Friendliness, Overall Experience: Look Above Price: It's a great feeling going to a dealership and not feeling like you got tricked. I'd rate Ciocca a 10 on a 5-point scale if I could. More

Went out of their way to get me the financing and monthly payment I could afford. Very friendly. Installed a sunroof into the vehicle I could afford, at no cost to me, so that it met with what I asked for. payment I could afford. Very friendly. Installed a sunroof into the vehicle I could afford, at no cost to me, so that it met with what I asked for. Overall, extremely happy with the purchase. More

We consider ourselves fortunate to have been greeted by Phil Young at the entrance to Ciocca Honda. We had not worked with him before, but it was obvious he knew all aspects of the car we were about to buy Phil Young at the entrance to Ciocca Honda. We had not worked with him before, but it was obvious he knew all aspects of the car we were about to buy. He took care of all the pertinent details very quickly and gave us a fair price on our "cream puff" trade in. The new Accord has many more features than my 2005 model, and Phil explained all of them. More