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Ciocca Honda of Williamsport

Muncy, PA

4.6
127 Reviews

201 Lycoming Mall Dr.

Muncy, PA

17756

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127 Reviews of Ciocca Honda of Williamsport

December 30, 2023

Donovan Killian and all staff were so helpful to my daughter and I. I would highly recommend this place! More

by Ursula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Killian, Joe from Finance
Jan 02, 2024 -

Ciocca Honda of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

December 26, 2023

Entire staff - from general manager to salesperson to finance manger were first rate. Went in to get a price, with trade-in, on CR-v Hybrid and left a few hours later with a new car at a fair price. More

by BART
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donovan
Dec 28, 2023 -

Ciocca Honda of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

December 24, 2023

Had what I wanted and process was quick, easy, and staff was informative and courteous. This is the third vehicle I have bought here and no issues at all. More

by jmu2992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donavan Killian
Dec 28, 2023 -

Ciocca Honda of Williamsport responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

December 15, 2023

A+ very good on time very professional liked the car wash car running great A+ More

by Cordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Dec 18, 2023 -

Ciocca Honda of Williamsport responded

Hi Cordon! Thank you for leaving us this five-star review and kind words about our service team at Ciocca Honda of Williamsport! We'll see you next time!

December 12, 2023

Scheduled for first service at 9000 miles. Specifically asked if this was all covered by Honda. Picked up car charged $150 for a “scheduled fluid change”. Husband has a Toyota everything is c More

by sylviagreen2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever answered scheduling is who told the first lie
Dec 12, 2023 -

Ciocca Honda of Williamsport responded

Sylvia, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 326-2858 and speak to one of our managers so they can assist you. We appreciate your feedback.

December 11, 2023

Friendly courteous knowledgeable had a very good experience with them would definitely go back thank you More

by Mdbabyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Dec 12, 2023 -

Ciocca Honda of Williamsport responded

We're glad to know you had a good experience with us at Ciocca Honda of Williamsport. We appreciate your feedback and look forward to seeing you again! Safe travels!

November 30, 2023

I appreciated Zach’s professionalism, thoroughness, and kind manner; the video from the technician to keep me informed during the wait; the neatness and attractiveness of the dealership; and the sparkling More

by ccrago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Does not apply
Dec 01, 2023 -

Ciocca Honda of Williamsport responded

Thank you for the 5-star rating! We're glad to know you appreciated Zach's professionalism and the video updates from our technician. We strive for a clean and attractive dealership here at Ciocca Honda of Williamsport! Drive safely!

November 18, 2023

robert was kind and courteous and understanding and very helpfull to my qustions robert and service was great dave and peg harveys lake More

by david.balko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
robert saar
Nov 20, 2023 -

Ciocca Honda of Williamsport responded

David, we're glad to know Robert was able to assist you effectively at Ciocca Honda of Williamsport. Thanks for the positive feedback!

November 16, 2023

Staff was professional, polite, and efficient. Explanations were very clear by Zach. Everything was accomplished in a timely manner. More

by 4teacher/pa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Zach,
Nov 16, 2023 -

Ciocca Honda of Williamsport responded

We're glad to know our team at Ciocca Honda of Williamsport provided you with a professional and efficient service. Thanks for acknowledging Zach's efforts, we'll make sure he gets the recognition! Safe travels on your ride!

November 08, 2023

I was treated professionally and with courtesy by Robert Saar, my service advisor. He accommodated my unusual circumstance of living 2 hours drive away from the Ciocca dealership. I was informed of the reco More

by T Fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Saar (Service agent); Chris Spaar (inspector)
Nov 09, 2023 -

Ciocca Honda of Williamsport responded

Thank you for the 5-star rating! We're glad to know that Robert and our team at Ciocca Honda of Williamsport were able to accommodate your needs and provide you with a great service experience. We appreciate your recommendation and see you again! Drive safely in your CRV!

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