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Ciocca Honda of Williamsport

Muncy, PA

4.6
134 Reviews

201 Lycoming Mall Dr.

Muncy, PA

17756

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134 Reviews of Ciocca Honda of Williamsport

December 15, 2023

A+ very good on time very professional liked the car wash car running great A+ More

by Cordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Dec 18, 2023 -

Ciocca Honda of Williamsport responded

Hi Cordon! Thank you for leaving us this five-star review and kind words about our service team at Ciocca Honda of Williamsport! We'll see you next time!

December 12, 2023

Scheduled for first service at 9000 miles. Specifically asked if this was all covered by Honda. Picked up car charged $150 for a “scheduled fluid change”. Husband has a Toyota everything is c More

by sylviagreen2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever answered scheduling is who told the first lie
Dec 12, 2023 -

Ciocca Honda of Williamsport responded

Sylvia, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 326-2858 and speak to one of our managers so they can assist you. We appreciate your feedback.

December 11, 2023

Friendly courteous knowledgeable had a very good experience with them would definitely go back thank you More

by Mdbabyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Dec 12, 2023 -

Ciocca Honda of Williamsport responded

We're glad to know you had a good experience with us at Ciocca Honda of Williamsport. We appreciate your feedback and look forward to seeing you again! Safe travels!

November 30, 2023

I appreciated Zach’s professionalism, thoroughness, and kind manner; the video from the technician to keep me informed during the wait; the neatness and attractiveness of the dealership; and the sparkling More

by ccrago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Does not apply
Dec 01, 2023 -

Ciocca Honda of Williamsport responded

Thank you for the 5-star rating! We're glad to know you appreciated Zach's professionalism and the video updates from our technician. We strive for a clean and attractive dealership here at Ciocca Honda of Williamsport! Drive safely!

November 18, 2023

robert was kind and courteous and understanding and very helpfull to my qustions robert and service was great dave and peg harveys lake More

by david.balko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
robert saar
Nov 20, 2023 -

Ciocca Honda of Williamsport responded

David, we're glad to know Robert was able to assist you effectively at Ciocca Honda of Williamsport. Thanks for the positive feedback!

November 16, 2023

Staff was professional, polite, and efficient. Explanations were very clear by Zach. Everything was accomplished in a timely manner. More

by 4teacher/pa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Zach,
Nov 16, 2023 -

Ciocca Honda of Williamsport responded

We're glad to know our team at Ciocca Honda of Williamsport provided you with a professional and efficient service. Thanks for acknowledging Zach's efforts, we'll make sure he gets the recognition! Safe travels on your ride!

November 08, 2023

I was treated professionally and with courtesy by Robert Saar, my service advisor. He accommodated my unusual circumstance of living 2 hours drive away from the Ciocca dealership. I was informed of the reco More

by T Fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Saar (Service agent); Chris Spaar (inspector)
Nov 09, 2023 -

Ciocca Honda of Williamsport responded

Thank you for the 5-star rating! We're glad to know that Robert and our team at Ciocca Honda of Williamsport were able to accommodate your needs and provide you with a great service experience. We appreciate your recommendation and see you again! Drive safely in your CRV!

October 27, 2023

Scheduling was easy, the time I requested was available and upon arrival I was promptly waited on by a friendly, courteous and professional service department staff member. While I waited in the Service More

by srh7934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coleman
Oct 27, 2023 -

Ciocca Honda of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 27, 2023

Quality of service. Individual who performed the service did a great job. Thank you very much More

by Dlglenwright
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shawn Simmons , Kory Eck
Oct 30, 2023 -

Ciocca Honda of Williamsport responded

Thank you for the wonderful feedback! Our Ciocca Honda of Williamsport team looks forward to serving you again in the future!

October 26, 2023

The service I received from Honda was outstanding as usual. They are always courteous and informative and helpful. More

by gtsmith4119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Saar
Oct 27, 2023 -

Ciocca Honda of Williamsport responded

We're glad to know you found our service at Ciocca Honda of Williamsport outstanding and helpful. We always aim to provide the best customer experience possible. Thanks for your review!

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