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Ciocca Honda of Williamsport

Muncy, PA

4.8
145 Reviews
Call Dealership (570) 326-2858

201 Lycoming Mall Dr.

Muncy, PA

17756

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145 Reviews of Ciocca Honda of Williamsport

October 26, 2023

The service I received from Honda was outstanding as usual. They are always courteous and informative and helpful. More

by gtsmith4119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Saar
Report | Print
Oct 27, 2023 -

Ciocca Honda of Williamsport responded

We're glad to know you found our service at Ciocca Honda of Williamsport outstanding and helpful. We always aim to provide the best customer experience possible. Thanks for your review!

October 24, 2023

Everyone at Ciocca is helpful and pleasant. This is my second vehicle purchase from Ciocca. More

by kathleenmcampbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan
Report | Print
Oct 24, 2023 -

kathleenmcampbell responded

Everyone at Ciocca is helpful and pleasant. This is my second vehicle purchase from Ciocca.

Oct 25, 2023 -

Ciocca Honda of Williamsport responded

Thank you for trusting the Ciocca Honda of Williamsport team with your loyal business, Kathleen! We hope you enjoy your newest vehicle and look forward to seeing you again next time!

October 23, 2023

Great service friendly and helpful. Young man who helped me was very nice and helpful. More

by nancy.thursby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Report | Print
Oct 24, 2023 -

Ciocca Honda of Williamsport responded

We really appreciate you taking the time to leave Ciocca Honda of Williamsport this awesome review, thank you!

October 16, 2023

Very helpful that you offer pick-up & delivery for vehicle service. Great for us that work 9 to 5. More

by Zimbobway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Report | Print
Oct 17, 2023 -

Ciocca Honda of Williamsport responded

Thank you for your feedback! We're glad our pick-up and delivery service made your experience more convenient at Ciocca Honda of Williamsport. We appreciate your business and look forward to serving you in the future. Safe travels!

October 12, 2023

They’re always prompt and efficient. I know my car is road ready when I go there More

by Cisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Oct 13, 2023 -

Ciocca Honda of Williamsport responded

Cisco, we're delighted we could deliver an excellent experience! - Ciocca Honda of Williamsport Team

September 21, 2023

Worst car ever and worst service ever they didn’t contact me and I think they have lost my email. More

by Poppyof5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Zellner
Report | Print
Sep 29, 2023 -

Ciocca Honda of Williamsport responded

Hi Poppyof5, we apologize for your experience with us. Can you please leave your name, or contact information so a manager can reach out to you? Thank you, we look forward to getting this resolved for you.

Sep 29, 2023 -

Poppyof5 responded

They don’t even know my name.

Sep 29, 2023 -

Poppyof5 responded

The emails come in as Diane

September 20, 2023

Service department very helpful. Got my car in on time and returned in a timely manner. More

by rainie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 21, 2023 -

Ciocca Honda of Williamsport responded

Thank you for the 5-star rating! We're pleased to hear that our service department was very helpful and that your car was taken care of promptly during your visit. We'll see you next time at Ciocca Honda of Williamsport! Safe travels!

September 20, 2023

Recently purchased a new C-RV. The entire sales team were very professional and friendly. Deretz, Joe and Cameron made it a satisfying buying experience. They all were well organiz More

by WK
Recommend Dealer
Yes
Employees Worked With
Deretz Fletcher, Joe Jacobs, Cameron Wirth
Report | Print
Sep 21, 2023 -

Ciocca Honda of Williamsport responded

Hi WK! We're delighted to know that our team at Ciocca Honda of Williamsport made your buying experience a satisfying one! Your kind words about Deretz, Joe, and Cameron are much appreciated. Enjoy your new Honda C-RV!

September 19, 2023

High pressure to have additional services done when you go in for oil changes and tire rotation. Ownership must have guota for the employees . The so called wheel alignment camera at entrance door is to More

by Pushed
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Sep 29, 2023 -

Ciocca Honda of Williamsport responded

Pushed, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 326-2858 and speak to one of our managers so they can assist you. We appreciate your feedback.

September 16, 2023

Just received service today, I am very pleased. The gentleman I dealt with was informative, helpful and very professional. More

by sambapati3043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Report | Print
Sep 19, 2023 -

Ciocca Honda of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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