Ciocca Honda of York

Customer Service This is the 2nd time Tyler has been my service customer service rep. Both times he called frequently with updates and with timely information for me t This is the 2nd time Tyler has been my service customer service rep. Both times he called frequently with updates and with timely information for me to make decisions regarding my car. I would recommend Tyler whole heartedly. More

Finally, oil change done within hour Oil change done within hour for 1st time. Last time it took 2 hours and was ridiculous. Glad somebody cares about the customer time for a change. Oil change done within hour for 1st time. Last time it took 2 hours and was ridiculous. Glad somebody cares about the customer time for a change. More

Fantastic! I basically needed several maintenance items completed. Everything was handled expeditiously and exceeded my expectations. Driving afterward, I thou I basically needed several maintenance items completed. Everything was handled expeditiously and exceeded my expectations. Driving afterward, I thought the vehicle handled well. I note that I made an appointment beforehand and the customer service representative was helpful in all matters of concern. The work was finished very timely. Checkout was swift with no errors or surprises. An all around great experience. More

Excellent Experieence Went in for an oil change, tire rotation and to have my hatch checked out because the gap on the one side was wider than the other side. I was conce Went in for an oil change, tire rotation and to have my hatch checked out because the gap on the one side was wider than the other side. I was concerned that Tyler would think I was nuts about the gap from one side to the other. Tyler said always question and we will give you an honest answer. They took good care of me at Apple Honda in York. Tyler was great he had the oil changed, tires rotated and my hatch is now fixed. This all took the approximate amount of time that Tyler quoted me it would take. I left a very happy customer. On top of all that I also got my car washed for free. All my service checks are up to date and my 2018 Honda CRV is running like a champ. I put a lot of miles on my car in a day and I need reliability. More

tire gone bad! I had a nail in my tire. Apple Honda and Abe handled it perfectly! Within a hour I was on the road again. The guy I sat next to was neat. I had a nail in my tire. Apple Honda and Abe handled it perfectly! Within a hour I was on the road again. The guy I sat next to was neat. More

Couldn't have been better Bill took his time in covering everything I would need to know about the HR-V. I was given his full attention and was very polite and friendly. Bill took his time in covering everything I would need to know about the HR-V. I was given his full attention and was very polite and friendly. More

Warranty repair I started experiencing a lot of vibration when braking after I purchased my used Pilot three weeks ago. My sales person coordinated me bringing the tr I started experiencing a lot of vibration when braking after I purchased my used Pilot three weeks ago. My sales person coordinated me bringing the truck back for service. I was in and out within an hour, and the problem was fixed! More

Very positive experience We bought our car from Jennifer. I appreciated how helpful she was, and how she followed up with us on multiple steps during the process. We bought our car from Jennifer. I appreciated how helpful she was, and how she followed up with us on multiple steps during the process. More

Very pleasant Great experience today and very helpful staff. The waiting room was comfortable and clean. I’ll be returning for future service and will recommend to Great experience today and very helpful staff. The waiting room was comfortable and clean. I’ll be returning for future service and will recommend to friends. More

Fantastic experience Nick and Jaleel we’re a pleasure to work with and for someone that loves to haggle they made it easy for me. Thanks for the deal guys. Nick and Jaleel we’re a pleasure to work with and for someone that loves to haggle they made it easy for me. Thanks for the deal guys. More