Ciocca Honda of York

Experience was overall above good but not great. We made a purchase dispite the slightly high asking price and no attempt to negotiate. We wanted the car and you guys knew it and had us. Chris was general a purchase dispite the slightly high asking price and no attempt to negotiate. We wanted the car and you guys knew it and had us. Chris was generally vey helpful and seemed informed. The finance person started out as very friendly. However, as soon a we hesitated on the extended warranty, her attitude seemed to change to no longer friendly, buit more putting up with one more non-paying client. Never nasty, just a subtle change in attitude. More

Chris took his time and explained all the details that I had asked about. I came in for a used car and ended up purchasing a brand new one, which will suit my needs even better. I test drove three different had asked about. I came in for a used car and ended up purchasing a brand new one, which will suit my needs even better. I test drove three different cars, and got an appreciation for each, which is what lead me to purchase new. More

Apple Honda gave us excellent customer service from the moment we walked in the door. They were all friendly and absolutely not pushy. They made us a deal that made it worth our while to buy. We may have g moment we walked in the door. They were all friendly and absolutely not pushy. They made us a deal that made it worth our while to buy. We may have gotten a better price if we'd played the dealer vs. dealer game, but they were so nice to work with and answered all our questions and got us the Pilot in the color we wanted, that we were happy to buy from them. They care a lot about good customer service. Both Tyler and his manager worked hard to make sure it was a deal we were happy with in all aspects. I wouldn't hesitate to recommend others to them. More

I was in search of a Saturn Sky Redline and saw quite a few options out there but it was Apple Honda who earned my business. When I requested information on the Sky Redline that Apple Honda had for sale P few options out there but it was Apple Honda who earned my business. When I requested information on the Sky Redline that Apple Honda had for sale Patrick called me right away and was able to provide me with detailed information and in a very friendly and courteous manner. I would need to drive over 200 miles to get to Apple Honda to make the deal and Patrick made me comfortable that I would get the amount for my trade-in that was promised assuming the condition of my car was what I reported. Even though there were other options closer to my location the other dealerships seemed to be seedy and I just didn't feel that trust that I felt talking to the folks at Apple Honda. After my interaction with Patrick, he turned me over to Tyler O'Connor, another super friendly sales person (Patrick was Internet Sales and Tyler is the person I would deal with in person). Tyler was fantastic and was able to help me line up all the paperwork needed before making the long trip to the dealership. When I arrived with my trade-in everyone I met was as friendly as could be and Tyler hung around and chatted with me while we were waiting for finance to be free to finalize the paperwork making what would be a boring wait into an interesting conversation that made the time go by fast. Apple Honda gave me exactly what they promised for my trade and made the experience of buying a used car a very nice one. They are in PA and I'm from NY yet I didn't have to handle any DMV paperwork as they had a proxy that was able to do all that for me making the experience even smoother. Even the follow-up was great after purchasing the car. Tyler always responded to questions immediately when I asked about the status of the new plates, etc. I would highly recommend Apple Honda to any of my friends or relatives. More

Hello, This is my 4th honda bought from Apple. I can honestly say that this dealership is the best I ever worked with. They did the impossible to help me out! Michael Salavati went the extra mile for me honestly say that this dealership is the best I ever worked with. They did the impossible to help me out! Michael Salavati went the extra mile for me every time. I recomend him and Apple Honda to anyone looking for a new car. I hope he always stays with Apple. On a scale of 1-10, I give this dearlership a 20! More

Great experience sales person was down to earth I didn't feel pressured to buy in the end walked out happy would denfinetly recommend to everyone didn't feel pressured to buy in the end walked out happy would denfinetly recommend to everyone More

Susan was friendly and courteous. She was informative and educational with information about Hybrid cars. She had a lot of patients, she stuck by me when it came to making sure I got the car I wanted. She wa educational with information about Hybrid cars. She had a lot of patients, she stuck by me when it came to making sure I got the car I wanted. She was detail oriented when necessary about all the picky things I wanted. It had to be purple but have navigation and sterio. She made sure when I drove off the lot that I was completely satisfied. She tailored my needs and style into this car. None of this would have been possible without the knowledge of Michael. He was able to do whatever was necessary to get me out of my old car and into my new Honda. He worked with my unique situation and was able to meet the needs of my ever changing life as this trade in was a result of a divorce. My old car payment was so high and was quite burdensome. It was because of his excellent communication skills, and trusted knowledge gained from years of work experience that I was able to purchase this car. Because of the York Honda team I am now in a car in my own name, that I absolutely love and can afford. This was a huge relief for me and my X husband. I am very grateful to Michael for working with the financing lenders to get me in this car. Thanks to Susan I have a great car that I can enjoy for the years to come and will def be a returning customer. I would strongly recommend this dealer for purchasing a car. Great cars and a sales team with you in mind! More

I was in your dealership for the last few weeks, working with Bruce Wagner negotiating pricing on a 2013 Honda Odyssey. Bruce was knowledgeable, patient, and a pleasure to work with. After getting a deal th with Bruce Wagner negotiating pricing on a 2013 Honda Odyssey. Bruce was knowledgeable, patient, and a pleasure to work with. After getting a deal that we were pleased with we obtained financing through our credit union. My husband and I came in this evening (3/14/13) at 7pm with our 3 daughters (ages 11, 7, and 6) to finalize the paperwork, unfortunately the credit union had not provided the proper paperwork. Bruce had spoke to us about Honda financing but we had declined, but once we realized we did not have the credit union paperwork Michael Salavati ran though the Honda offer with us again and we decided to go with Honda financing. Even though it was almost 9pm when we actually left the dealership (1 hour past their closing time), both Bruce and Michael were patient and never seem irritated or frustrated to have to stay late. Both gentleman were understanding with our 3 children who were getting close to their own limit of good behavior. The customer service we were given was top notch, I could not have expected anything more. I had a wonderful experience with Apple Honda, specifically Bruce and Michael and will not hesitate to return to this dealership again. More

We were very pleased with our sales experience at Apple Honda even though buying cars is NOT one of our favorite things! We were especially pleased with Michael, the finance person, who went above and beyo Honda even though buying cars is NOT one of our favorite things! We were especially pleased with Michael, the finance person, who went above and beyond to work things out and make us happy--even after we changed our minds about the warranty. Greg is always a pleasure to deal with and extremely helpful in assisting us with the new features in the car. More