
Ciocca Honda of York
York, PA

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Always a Great Experience! Service personnel, Abe Miller, always prepared to give me the best car repair needs and updates on possible future repairs. Friendly, professional, p Service personnel, Abe Miller, always prepared to give me the best car repair needs and updates on possible future repairs. Friendly, professional, personal, skilled in his mechanical assessments and price estimates. Gives me updates on the progress of my repairs. More
New car, Honda trade-in My CR-V, just shy of 11 years & 201,000 stopped while driving. Was given a clear diagnosis and decided it was time for new. Non-pushy help was provid My CR-V, just shy of 11 years & 201,000 stopped while driving. Was given a clear diagnosis and decided it was time for new. Non-pushy help was provided in picking our new choice. More
Pleasant experience I had my car (2011 Accord coupe) in for service - annual PA inspection; oil change; airbag replacement (re-call); transmission fluid exchange. This w I had my car (2011 Accord coupe) in for service - annual PA inspection; oil change; airbag replacement (re-call); transmission fluid exchange. This was the second time I dealt with my service adviser (Rick Mitchell) - he was as helpful and friendly as the first time I dealt with him ~1 yr. ago. Due to the amount of items to be completed, the service was to take 2-1/2 to 3 hours; the dealership provided shuttle service to and from my home while the car was being worked on so I didn't have to burn that time idly sitting in the lobby (both drivers were courteous and efficient) - a very welcome perk!! Based on the my experiences dealing with the Apple service department since purchasing my Honda 7+ years ago, I don't have the same reservations about getting my car serviced like I used to when dealing with my previous dealership. More
Super easy and great They were Super friendly and knowledgeable. Very helpful and they followed up days later. Listen to my wants and needs and price range I was looking f They were Super friendly and knowledgeable. Very helpful and they followed up days later. Listen to my wants and needs and price range I was looking for More
Very patient staff We took over 2 weeks to search for a vehicle and came back 3 times with lots of different questions. I even drove 2 different types of vehicles. We took over 2 weeks to search for a vehicle and came back 3 times with lots of different questions. I even drove 2 different types of vehicles. More
Excellent service by Abe and our technician We recently received excellent service during the repair of our Honda Accord. Abe and our technician bent over backwards to accommodate our last-minu We recently received excellent service during the repair of our Honda Accord. Abe and our technician bent over backwards to accommodate our last-minute schedule change; with out this, we wouldn't have been able to get the car repaired while our daughter was home from college. In addition, I want to commend the excellent trouble-shooting performed by our technician. Using his knowledge, he was able to pinpoint our problem quickly, avoiding hours of labor. This saved us a lot of money over what we were expecting for this repair. Thank you! More
Quick. effecient and everyone was very helpful Tom and Benny and Richard were great - no issues! Quick and painless. I was in a hurry and they were able to get the paperwork done and I was out the Tom and Benny and Richard were great - no issues! Quick and painless. I was in a hurry and they were able to get the paperwork done and I was out the door. More
From check-in to check-out...GREAT! I appreciate that I am spoken to as soon as I walk in for service (a lost kindness in many businesses). Zane listened to my description of the problem I appreciate that I am spoken to as soon as I walk in for service (a lost kindness in many businesses). Zane listened to my description of the problem patiently and prepared the paperwork to pass on to Zach. Zach returned in a timely manner and said my battery had been replaced free of charge (since our purchase was so recent) and the car was washed. Good day at Apple Honda! Thank you, Sue More
Great experience Staff is eager to help and very patient. Was using a vacation day to prepare for Thanksgiving Day when the problem arose and was taken care of as quic Staff is eager to help and very patient. Was using a vacation day to prepare for Thanksgiving Day when the problem arose and was taken care of as quickly as possible. More
Servicing my Honda I was very pleased with the service I received with my Honda. Everyone I spoke with was very polite from the service manager, to the advisor to the c I was very pleased with the service I received with my Honda. Everyone I spoke with was very polite from the service manager, to the advisor to the cashier. I was able to get my Honda serviced within in a week of calling to make an appointment. More