
Ciocca Honda of York
York, PA

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Check Engine light issue. Dropped off my aging 95 Civic to have error code read. Both times they took it right away, gave me their findings, and didn't charge for the service. Dropped off my aging 95 Civic to have error code read. Both times they took it right away, gave me their findings, and didn't charge for the service. That's part of the reason I've been a customer since 1979 (when they were Griffith Honda). More
Susan was great! My mom and I were shopping for an SUV with a slightly limited budget. We had already been preapproved but we needed to stick to a certain monthly pay My mom and I were shopping for an SUV with a slightly limited budget. We had already been preapproved but we needed to stick to a certain monthly payment..... Susan did everything she could even advocated for us to her manager! The experience was painless. We got the vehicle we wanted with the payment we wanted. We didn't feel pressured to "look" at anything we did not want. We were in and out in just a few hours! It was great! Everyone there was personable and friendly! We would definitely but from them again! More
service review Zach was great. Updated me as progress was made. Explained some routine maintenance I needed and gave me the cost. The day after service I could no Zach was great. Updated me as progress was made. Explained some routine maintenance I needed and gave me the cost. The day after service I could not find my registration card. I called and Zach immediately returned my call, told me they were looking for it and that I should check between the seats. Sure enough, that's where I found it. More
Excellent Service Thank you to John Papu for excellent service, as usual. 5 Stars!!! Very friendly and reliable. Also his team thoroughly finds and diagnoses issues. Gr Thank you to John Papu for excellent service, as usual. 5 Stars!!! Very friendly and reliable. Also his team thoroughly finds and diagnoses issues. Great job! More
Battery crisis During bad weather and on a busy day (holiday) for the dealership, Apple Honda took time to fit me in after I had to be jump started by AAA. The bat During bad weather and on a busy day (holiday) for the dealership, Apple Honda took time to fit me in after I had to be jump started by AAA. The battery was covered by warranty and Abe Miller made sure that I was taken care of so that I could be on my way before the pending snow storm. More
Bought 2018 Jk,🙌 he was able to give me a great experience and I would be happy to refer him to friends and family,thank you and God bless you. Jk,🙌 he was able to give me a great experience and I would be happy to refer him to friends and family,thank you and God bless you. More
Very easy to work with Needed my battery checked and they took me right in, tested it and found it was defected. Replaced it under warranty within one hour Great job!! Needed my battery checked and they took me right in, tested it and found it was defected. Replaced it under warranty within one hour Great job!!!! More
all completed in reasonable time no issues, all was completed as requested. Just had an oil change and tire rotation done. Nothing more to say. Why 25 words? ok ok no issues, all was completed as requested. Just had an oil change and tire rotation done. Nothing more to say. Why 25 words? ok ok More
Over and Beyond Susan has surpassed all my expectations and made my car buying experience exceptional. Susan went over and beyond to have me drive off in a brand new Susan has surpassed all my expectations and made my car buying experience exceptional. Susan went over and beyond to have me drive off in a brand new vehicle which I never thought was quite possible. She kept close communication with me during the entire process and ensure that I was well taken care of. Susan was very personable and knowledgeable with the latest line up of Honda models. . I would definitely recommend Susan to my friends and relatives and hope to continue doing business with Susan. More
Experience with sales and service staff I have always had excellent customer service from Apple Honda’s staff, both sales and service. Over several years we purchased 4 used cars and we con I have always had excellent customer service from Apple Honda’s staff, both sales and service. Over several years we purchased 4 used cars and we continue to recommend this dealership to others. More