
Ciocca Honda of York
York, PA

Filter Reviews by Keyword
By Type
Showing 1,369 reviews
Great Experience Rick Mitchell and the service department always try to do the best job they can for their customers. Susan Hall and Gerry Eichelberger were a pleasur Rick Mitchell and the service department always try to do the best job they can for their customers. Susan Hall and Gerry Eichelberger were a pleasure to work with when buying our new CRV. The facility is comfortable and the people are friendly. More
Great service I came in for an oil change and tire repair (nasty big bolt stuck in the tread!). They had me in and out of there in no time at all. Thanks also for t I came in for an oil change and tire repair (nasty big bolt stuck in the tread!). They had me in and out of there in no time at all. Thanks also for the multipoint check-up! More
Super helpful Very willing to work with you and figure out your best options. Also very friendly and great customer service. Absolutely loved the big screen for sig Very willing to work with you and figure out your best options. Also very friendly and great customer service. Absolutely loved the big screen for signing paperwork and going over options! More
New car purchase My first new car purchase was very pleasant and easy. Bill was very nice, patient, and helpful from start to finish. Bill and Gino worked their magic My first new car purchase was very pleasant and easy. Bill was very nice, patient, and helpful from start to finish. Bill and Gino worked their magic to get me approved for my loan in my payment range. On the other hand, during the final financing phase, i was uncomfortable with how that was handled. I was politely but nevertheless pressured into a payment over and beyond what i was comfortable with as well as the speed i had to make my decision . I understand about the selling of the extras, and i also understand the need. But i just wish i would have had more time to decide and explained what i was signing more thoroughly before i did the signing. I would have signed the gap but not sure i really needed the extended warranty on the brand new car. But i wasn't offered just the gap. I could have gotten the gap in my car insurance aftermore research after the fact. Although I do love my new car, i am also disappointed in it being so basic of a car at such a very high price. But i sum that up to my inexperience in a new car purchase and my need for a new car. Finally again, i do love my new car and would recommend Bill and the dealership to others. More
Excellent Service! Always professionally managed, accurate account and explanation of charges, friendly atmosphere of waiting area, given up-to-date report when repairs Always professionally managed, accurate account and explanation of charges, friendly atmosphere of waiting area, given up-to-date report when repairs take over an hour. Always satisfied! More
Great customer service from a quality staff. I had a 10:30 appointment but I didn't want to wait. No problem dropping it off and picking it up later. I had a state inspection, oil change and mul I had a 10:30 appointment but I didn't want to wait. No problem dropping it off and picking it up later. I had a state inspection, oil change and multi point check along with a car wash More
Bought my 3rd car from Apple honda Just bought a 2017 Honda CRV. This is my 3rd Honda from Apple. Previously I owned 2005 and 2010 Civics. Cars are excellent and the service department Just bought a 2017 Honda CRV. This is my 3rd Honda from Apple. Previously I owned 2005 and 2010 Civics. Cars are excellent and the service department is top notch. Not much not to like. More
Inspection Very quick service. Reasonable cost. They could not find the source of strange noise in back. Naturally the hoot happened as I pulled off the lot. Very quick service. Reasonable cost. They could not find the source of strange noise in back. Naturally the hoot happened as I pulled off the lot. More
SUPER SERVICE Went in for recall and general service and everything went great. Greeting was great. Treated professionally. Finished ahead of time. Vehicle was Went in for recall and general service and everything went great. Greeting was great. Treated professionally. Finished ahead of time. Vehicle was in great shape. More
Recommended Service Purchased an Accord new from this dealership and have had all service performed here. Quality work, done right the first time and done in a timely ma Purchased an Accord new from this dealership and have had all service performed here. Quality work, done right the first time and done in a timely manner. More