Ciocca Honda of York

New car We were ready to trade in our 2009 Accord for a new 2018 Accord. I had already decided to choose a white or black Accord. They had a white Accord on We were ready to trade in our 2009 Accord for a new 2018 Accord. I had already decided to choose a white or black Accord. They had a white Accord on the lot and Bryan obtained a black 2018 Accord very quickly for me to look at . Have always had courteous and excellent service for my 2009 Accord More

Awesome experience Couldn’t have asked for anything better the experience with this dealership is always a ‘10’ Kay Hassinger has been my sales lady ever since I started Couldn’t have asked for anything better the experience with this dealership is always a ‘10’ Kay Hassinger has been my sales lady ever since I started purchasing cars from Apple More

Service departmant experience I had brought in my 2016 Honda Accord in after 4:00 pm without an appointment due to smelling off and on burning oil or burning rubber smell recently I had brought in my 2016 Honda Accord in after 4:00 pm without an appointment due to smelling off and on burning oil or burning rubber smell recently. Vince Geppi who works in service was so nice and concerned and right away had Zach the technician look at my car. Vince said Zach checked had thoroughly checked my car and could find nothing wrong. Vince was again made sure I knew if there were any problems again to bring the car in again and one of the technicians would check my car again. About three weeks later, I again was still smelling burning oil, so I again brought in my Honda Accord to be checked again. Again, I did not have an appointment and Vince right away had one of the most experienced technicians Lynn check my car. Lynn determined that it was leaking oil. Vince than ordered the parts and said he would call me to set a appointment when the parts came in.Vince contacted me and set up service appointment. On November the 10th 20017, Lynn replaced valve cover gasket, since it was leaking at the front. Very satisfied with Vince and the service I received. More

Battery Replacement I did not have an appointment on Saturday morning. The previous evening my car would not start. I was sure it was a battery problem because I had to j I did not have an appointment on Saturday morning. The previous evening my car would not start. I was sure it was a battery problem because I had to jump start the car twice before. I was welcomed immediately upon arrival. I asked to be called when the car was ready and hopefully it would be done by noon. It was finished at 9AM. My battery was bad and was replaced. More

Customer Service Is Excellent From the moment I pulled my car into the service area -- someone greeted me and guided me to my customer service consultant, John Papu. John was very From the moment I pulled my car into the service area -- someone greeted me and guided me to my customer service consultant, John Papu. John was very courteous and helpful. My oil change and car wash took about an hour. I took advantage of the lounge area to catch up on my reading. More

Great customer service We had a great experience with Chris. He had all the answers to our questions. All the paperwork was prepared when we came to pick up the car. He even We had a great experience with Chris. He had all the answers to our questions. All the paperwork was prepared when we came to pick up the car. He even made suggestions that helped educate us on all our options. More

Inspection Easy online ser up. Good info when called. Easy in and out, and easy checkout. No issues had will be back ss usual for most needs Easy online ser up. Good info when called. Easy in and out, and easy checkout. No issues had will be back ss usual for most needs More

Quick and informed service Rick provided fast service. I was notified early on the day of service what caused the problem with the vehicle and the problem had been repaired. Al Rick provided fast service. I was notified early on the day of service what caused the problem with the vehicle and the problem had been repaired. Always a great experience dealing with Rick. More

Great service purchase to service, product too. From the salesman , finance, service personnel to checkout folks the people are very personable. I have had no problems with my Honda Fit and just lo From the salesman , finance, service personnel to checkout folks the people are very personable. I have had no problems with my Honda Fit and just love it too. This is a very good dealership with no high pressure sales pitch, no extra services push. Very relaxing experience. More

Good salesmen felt comfortable Wanted to buy local .Didn't want to travel for services else where.sales person Benny was very helpful and very good at ewhat he does. Wanted to buy local .Didn't want to travel for services else where.sales person Benny was very helpful and very good at ewhat he does. More