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Ciocca Honda of York

York, PA

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1,369 Reviews

1313 Kenneth Road

York, PA

17404

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Showing 1,369 reviews

October 07, 2017

Quick Oil Change with no upsell We come in to get our 2016 Fit serviced. The oil change was done in a reasonable time with no attempts to upsell me for unneeded services. The staff More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 20, 2017 -

Ciocca Honda of York responded

Thank you Emily for writing a review for our dealership we really appreciate it. We are happy to hear that our service department is always able to take such great care of you. Thank you again for choosing us. If you need anything please let us know.

October 07, 2017

Quick Service I did not have an appointment but needed to get my tire fixed ASAP. I knew it had a screw in the tire and advised the service tech that we needed to More

by Barbara J Witta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Geppi
Oct 20, 2017 -

Ciocca Honda of York responded

Thank you Barbara for writing a review for our dealership we really appreciate it. We are happy to hear that our service department was able to accommodate you and get you in and out as fast as possible.. Thank you again for choosing us. If you need anything please let us know.

October 06, 2017

New Lease J.D Bis and Apple were great and a pleasure to work with. They made the transition into my new HONDA Pilot lease super easy! More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD Bis
Oct 06, 2017 -

Ciocca Honda of York responded

Thank you Kim for writing a review for our dealership we really appreciate it. We are happy to hear that J.D and the team were able to give you a great experience and the customer service that you deserve. Thank you again for choosing us. If you need anything please let us know.

October 06, 2017

needed battery & electric system check up. RICK, my service rep was excellent. personable, friendly, professional. explanation good, informative. and time waiting for car return was reasonabl More

by rredd10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Mitchell
Oct 06, 2017 -

Ciocca Honda of York responded

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that Rick and the service team were able to treat you with the respect you deserve and get your service done in a reasonable amount of time.. Thank you again for choosing us. If you need anything please let us know.

October 04, 2017

Great service and fast I stopped in after work and they quickly did oil and filter change and checked tire pressure even though I didn't have an appt and it was close to clo More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Papu
Oct 06, 2017 -

Ciocca Honda of York responded

Thank you Ann for writing a review for our dealership we really appreciate it. We are happy to hear that our service department was able to accommodate you and get your vehicle taken care of in a timely manor. Thank you again for choosing us. If you need anything please let us know.

October 04, 2017

Class Act from beginning to end. Service performed was Inspection/Emissions testing. Class Act from the lady who checked me in to the Service desk attendant to the shuttle driver and More

by Inspection/Emissions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
His name was Zach and he worked the Service Desk. The lady who checked us in was also very polite and friendly.
Oct 06, 2017 -

Ciocca Honda of York responded

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that our service team was able to give you the customer service you deserve from start to finish. Thank you again for choosing us. If you need anything please let us know.

October 04, 2017

great experience was looking to get a new crv I was expecting to get the usual pushy salesmen the constant phone calls but got none of that More

by greg99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Oct 06, 2017 -

Ciocca Honda of York responded

Thank you Greg for writing a review for our dealership we really appreciate it. We are happy to hear that Tom was able to give you the kind of service that you want and not make you feel pressured. Thank you again for choosing us. If you need anything please let us know.

October 01, 2017

they performed the service I requested The service was fine but your survey is lacking. You apparently only have a one person service department as there is only one person listed under se More

by Phil46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
other service writer
Oct 06, 2017 -

Ciocca Honda of York responded

Thank you Phil for writing a review for our dealership we really appreciate it. We are happy to hear that our service center was able to give you a good experience. I will check on the surveys for you to make sure that all the service writers are listed for you to choose from. Thank you again for choosing us. If you need anything please let us know.

October 01, 2017

No complaints Had a windshield washer fluid leak. How bad? Full one day, half empty the next day. Apple Honda had no trouble isolating the source and fixing it. Sai More

by Crumbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Eichelberger
Oct 06, 2017 -

Ciocca Honda of York responded

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that our service center was able to figure our your problem quickly and get it fixed for you. Thank you again for choosing us. If you need anything please let us know.

October 01, 2017

Best new car buying experience ever!! In my 52 years of buying new cars, this was my most enjoyable experience. All of the folks involved in the effort were extremely knowledgeable, court More

by satisfied buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shiffer, Zach Brenner
Oct 06, 2017 -

Ciocca Honda of York responded

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that Bill and our team were able to give you such a great experience that it changes your mind about car buying. Thank you again for choosing us. If you need anything please let us know.

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