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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.8
175 Reviews
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1400 S 33rd St

Philadelphia, PA

19146

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Showing 175 reviews

June 14, 2024

I'm probably going to be the one of the very few happy customers, who didn't buy a car from Ciocca. But our experience and service we got here was brilliant! Especially we would like to thank Ken DelRosar More

by Anton B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Wonderful experience working with Wyatt and the rest of the team on my Impreza lease. They were respectful, nothing felt pushy. Would highly recommend. More

by katie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Azzari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ciocca Subaru of Philadelphia responded

Katie, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 05, 2024

The entire car-buying experience at Ciocca was awesone. Eddie A., was knowlegable and a pleasure to work with. He and the team were a pleasure to work with. More

by michael.c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Killough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Ciocca Subaru of Philadelphia responded

Michael, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 04, 2024

We worked with Kenneth DelRosario on purchasing a new Forester, and he was wonderful to work with! More

by joaniewill22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Ciocca Subaru of Philadelphia responded

Hi Joanie. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 02, 2024

Very knowledgeable, excellent service! They could not have been more accommodating in dealing with a difficult lug nut problem. More

by Carina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Boulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 30, 2024

The facility is very nice and clean with valet parking which helps because there is nowhere to park due to its location. Everyone I dealt with was very friendly and helpful. More

by Redding208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Narodovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Killough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Batista
Jun 03, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for the kind review regarding our facility, staff, and valet parking! We were happy to help you, please let us know if we can be of further assistance!

May 29, 2024

Every service appointment here is the best experience! Always professional, friendly and competent, even the coffee is excellent. More

by Jcohen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole McGill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ciocca Subaru of Philadelphia responded

Jcohen, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 16, 2024

One of the best service and very good customer care. All the sales persons are polite and friendly. More

by Sai Raghavendran
Recommend Dealer
Yes
Employees Worked With
Michael Bloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Subaru of Philadelphia responded

Hi Sai. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

May 12, 2024

very friendly helpfully staff. I would highly recommend them!!! they really went the extra mile to make sure I was happy1111 More

by maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Ciocca Subaru of Philadelphia responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

May 08, 2024

I have been buying cars and having them serviced by Ciocca for several years. Their sales and service teams are excellent. All of their staff are knowledgeable and very conscientious. I will not buy a More

by Ralph E
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Killough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Ciocca Subaru of Philadelphia responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business, Ralph!

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