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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
344 Reviews

1400 S 33rd St

Philadelphia, PA

19146

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Showing 344 reviews

May 07, 2025

We had a great experience buying our call with Kenneth. He made the process easy. More

by jaz
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
May 07, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you, Jaz! We're so glad to hear you had a great experience with Kenneth. Making the process easy and enjoyable is what we aim for, and we’re happy he delivered. Enjoy your new car, and don’t hesitate to reach out if you need anything!

May 06, 2025

Kenneth is a wonderful salesperson with great customer service! I was a returning customer after a hit-and-run made my previously purchased Subaru a total loss. Kenneth made the process of acquiring a new More

by Jessica
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario, Avery Stone
May 06, 2025 -

Ciocca Subaru of Philadelphia responded

Hi Jessica, Thank you so much for your heartfelt review. We’re truly sorry to hear about the circumstances that brought you back, but we’re so glad Kenneth could help turn a tough situation into a positive experience. He’ll be thrilled to know his care and service made such a difference. We appreciate your loyalty and kind words—and we’ll be here whenever you need us in the future!

May 04, 2025

Will was awesome very helpful, he Took his time to make sure I clearly understood stood vehicle laughing. I felt comfortable and also learned a lot in the short period of time talking with him. Will was ve More

by jameswatters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney, Steve Baxter
May 05, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you, James, for the amazing feedback! We’re so glad to hear that Will made your experience comfortable and informative. It’s great to know that he took the time to ensure you fully understood the vehicle, and that you felt well taken care of throughout the process. We’ll be sure to pass along your thanks to Will, Steve, Chris, and Ryan as well, they’ll be thrilled to hear it! We truly appreciate your kind words and look forward to seeing you again in the future.

May 03, 2025

From the initial call with manager Steve Baxter, who oversaw the entire visit, to taking delivery, the entire team was professional and courteous. Sales Consultant Kenneth DelRosario was knowledgeable i More

by mosully
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario, Steve Baxter, Avery Stone, Ayorinde Sonubi
May 05, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for taking the time to share such a thorough and thoughtful review! We’re thrilled to hear that your experience with Steve, Kenneth, Avery, Ayorinde, and the entire team exceeded your expectations. It's great to know that Kenneth was able to provide valuable insights during the test drive and that our team helped make the process of purchasing and registering the vehicle seamless, even with the distance traveled. We’re proud to offer a welcoming, professional environment, and it’s wonderful to hear that you noticed the difference. We appreciate your trust in us and look forward to assisting you with any future needs!

May 02, 2025

Ken & the staff at Ciocca Subaru were excellent! Cannot say enough kind words to all… for their expertise, transparency, and execution from start to finish in purchasing our car. They all stood by t More

by Paulie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario, Ryan McCusker, Josh Brady
May 05, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for your kind words! We’re thrilled to hear that Ken and the entire team at Ciocca Subaru made your car-buying experience such a positive one. Your recognition of our team's expertise, transparency, and follow-through means a lot to us. It was truly a pleasure helping you, and we’re grateful for your recommendation. If you ever need anything down the road, don’t hesitate to reach out. Enjoy your new car!

May 01, 2025

Ken is a great salesperson, and a terrific human being. This experience, like all of my previous experiences with Ken, was excellent from beginning to end. He is knowledgeable, friendly and accommodating More

by Ralph E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario, Giovanni Azzari, Derek Batista
May 02, 2025 -

Ciocca Subaru of Philadelphia responded

Hi Ralph, Thank you for your incredible review and long-standing loyalty! We're so glad to hear that Ken continues to provide the top-notch service you've come to expect. It means a lot to know he's been such a key part of your car-buying experiences with us. We'll be sure to share your kind words with him. Enjoy your new vehicle, and thank you again for being such a valued member of the Ciocca family!

April 30, 2025

Ken was an absolute pleasure to work with! When I needed a new car after my Subaru of many years started to die, he quickly responded to me asking what I was looking for in a new car. He liste More

by meredithstarczewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
May 01, 2025 -

Ciocca Subaru of Philadelphia responded

Hi Meredith, Thank you so much for your kind words! We're thrilled to hear that Ken was able to make your car-buying experience smooth and stress-free. He takes great pride in helping customers find the right fit, and we're so glad he was able to assist you during a challenging time. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future!

April 29, 2025

Really excellent service, Jake was very patient and thorough throughout the process and never made me feel pressured or rushed. More

by Kasimoncic
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Strohmetz, Avery Stone
Apr 29, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience. Jake takes great pride in providing patient and thorough service, and it's wonderful to know he made you feel comfortable throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!

April 29, 2025

Will was awesome in turning a crummy situation into a great one. He got me in the car I was looking at and got me happily on my way! Would recommend to anyone! More

by Kmas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Apr 29, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for the fantastic review! We're so glad to hear that Will was able to turn things around and get you into the car you wanted. It's great to know you left happy and on your way—just how it should be! We appreciate the recommendation and hope to see you again down the road.

April 26, 2025

Stellar experience with Will and Ciocca of Philadelphia! Will, Steve and Josh were very honest, super friendly and gave me a great deal. Highly recommended if you’re in the market for a new Subaru! More

by b.heinemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura (Front Desk), William Chaney, Steve Baxter, Josh Brady
Apr 28, 2025 -

Ciocca Subaru of Philadelphia responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

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