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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
238 Reviews
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1400 S 33rd St

Philadelphia, PA

19146

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Showing 238 reviews

April 18, 2025

Jeremy Glick is always professional and polite! Went in with an issue with my Subaru Eyesight safety system and they had it fixed in no time! Great service here and the facility is incredible. The More

by Aarron W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Ciocca Subaru of Philadelphia responded

Hi Aarron. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

April 14, 2025

Thanks Will (& Chris)! We had a great experience buying our new Outback. Y'all are a great team at Ciocca! More

by geologicalsurvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Berzinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Azzari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Ciocca Subaru of Philadelphia responded

Thanks so much for the kind words—and great photo! We’re so glad you had a great experience with Will and Chris. They’re an awesome duo, and we’re lucky to have them on the team. Enjoy your new Outback, and welcome to the Ciocca family!

April 09, 2025

My experience with William Chaney was exceptional. He was very informative and he made sure that I had everything that I needed to make this transaction smooth for me. I am so very happy that I had hi More

by janeenwatson7698
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for your kind words, Janeen! We're thrilled to hear that your experience with William Chaney was exceptional. He truly cares about making the process smooth and stress-free, and we’re so glad he was able to help you find exactly what you needed. We’ll be sure to pass along your appreciation—congrats again, and welcome to the family!

April 06, 2025

This dealership provides a wonderful, professional experience. I received great service and had all my questions answered. The team was responsive and informative and fun! More

by theresaraufer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Azzari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you, Theresa, for your thoughtful review! We're so happy to hear that you had a wonderful experience with us. Providing great service and ensuring all your questions are answered is always our priority, and we're thrilled that our team made it both informative and fun. If you need anything in the future, don't hesitate to reach out. We hope to see you again soon!

April 06, 2025

Glenn provided excellent customer sevice. Subaru gives good service. Survey if ask to much is time consuming. More

by dkathleen01
Recommend Dealer
Yes
Employees Worked With
Glenn
Apr 07, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for your feedback! We're so glad to hear that Glenn provided you with excellent customer service. We also appreciate your thoughts on the survey and will take that into consideration. If there's anything else we can do to improve your experience, please let us know. We look forward to serving you again!

April 03, 2025

First class customer service from everyone on the team. Friendly and helpful and very knowledgeable staff. A beautiful new facility. Best dealership and staff I have encountered in the business. More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Azzari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCusker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Ciocca Subaru of Philadelphia responded

Wow, thank you for such an incredible review! We're thrilled to hear that our team provided you with first-class service and that you found our facility beautiful. We truly strive to offer friendly, helpful, and knowledgeable support, and it's so rewarding to hear that you had such a great experience with us. We truly appreciate your kind words and look forward to welcoming you back in the future!

April 01, 2025

This was the first time I visited this dealership since I live in Nj and usually go to another one for service. I had an issue that needed to be taken care of right away. Ciocca service was able to get me More

by rfarah2433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for sharing your experience! We're so glad we could help you out when you needed it most. It's great to hear that Jeremy in service provided you with the professional and easy experience you were looking for. We're also happy that we were able to take care of both issues, especially since they were covered under warranty. We truly appreciate you choosing Ciocca for your service needs, and we hope to be your go-to dealer from here on out! Let us know if you ever need anything else. Safe travels!

April 01, 2025

My sales Personn is Kevin he did very well with great customer service and knowledgeable with his job , he is highly qualified recommendable More

by Dlaningalan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ciresa
Apr 02, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for your kind review! We're thrilled to hear that Kevin provided you with excellent customer service and showcased his expertise. We’ll be sure to pass along your praise to him. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 26, 2025

I have never had a more pleasant experience at a car dealership. Will Chaney, Derrick Batista, Ryan Mccusker, and Chris Philips were all AMAZING. More

by hopedaniel105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCusker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips
Mar 26, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for your kind words! We’re thrilled to hear that your experience at our dealership was so pleasant. Will, Derrick, Ryan, and Chris will be happy to know that they made such a positive impact. We truly appreciate your feedback and hope to continue providing you with excellent service in the future!

March 26, 2025

I had a great experience working with Ciocca Subaru. They were very helpful and responsive to what I was looking for and really came through with a deal I was happy with. More

by tomjuddart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aarron Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you, Tom, for sharing your experience! We’re so glad to hear that our team at Ciocca Subaru was able to help you find exactly what you were looking for and provide a deal you’re happy with. We truly appreciate your feedback and look forward to serving you again in the future!

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