Ciocca Subaru of Philadelphia

From the initial call with manager Steve Baxter, who oversaw the entire visit, to taking delivery, the entire team was professional and courteous. Sales Consultant Kenneth DelRosario was knowledgeable i oversaw the entire visit, to taking delivery, the entire team was professional and courteous. Sales Consultant Kenneth DelRosario was knowledgeable in detail and patient throughout the process. Avery Stone, Deliver Specialist, provided expert detail on feature functions. Ayorinde Sonubi in finance was thorough and helpful for that part of the process. The facility is well designed, comfortable and immaculate. It's a different kind of dealership, in a good way, than one with a large outdoor lot. We traveled from central N.J. to test drive the vehicle we wanted. Kenneth had the car ready. Before going on the test drive, we had a good discussion with him about what interested us in the car, so that during a thorough test drive he pointed out several points of operations and functions we wouldn't have thought of but were important to us. Buying at this Philadelphia location for a car to be registered in N.J. was not an issue at all, licensing and registration and assisting with our insurance provider were all covered. We own a 2010 Outback, and had not bought a car since then, we've been looking for a few months, read up and prepared before arriving, but were not sure what to expect. The team at this location made a big difference. More

Ken & the staff at Ciocca Subaru were excellent! Cannot say enough kind words to all… for their expertise, transparency, and execution from start to finish in purchasing our car. They all stood by t Cannot say enough kind words to all… for their expertise, transparency, and execution from start to finish in purchasing our car. They all stood by their words! Would highly recommend this dealership! More

Ken is a great salesperson, and a terrific human being. This experience, like all of my previous experiences with Ken, was excellent from beginning to end. He is knowledgeable, friendly and accommodating This experience, like all of my previous experiences with Ken, was excellent from beginning to end. He is knowledgeable, friendly and accommodating. I've purchased a half dozen new cars from Ciocca, and Ken is one of the primary reasons. Thanks again Ken for making my purchase special. More

Ken was an absolute pleasure to work with! When I needed a new car after my Subaru of many years started to die, he quickly responded to me asking what I was looking for in a new car. He liste When I needed a new car after my Subaru of many years started to die, he quickly responded to me asking what I was looking for in a new car. He listened intently on what I was looking for a paired me with exactly the car I was working for. He made the whole process a breeze and a pleasant experience! More

Will was awesome in turning a crummy situation into a great one. He got me in the car I was looking at and got me happily on my way! Would recommend to anyone! great one. He got me in the car I was looking at and got me happily on my way! Would recommend to anyone! More

Really excellent service, Jake was very patient and thorough throughout the process and never made me feel pressured or rushed. thorough throughout the process and never made me feel pressured or rushed. More

Stellar experience with Will and Ciocca of Philadelphia! Will, Steve and Josh were very honest, super friendly and gave me a great deal. Highly recommended if you’re in the market for a new Subaru! Will, Steve and Josh were very honest, super friendly and gave me a great deal. Highly recommended if you’re in the market for a new Subaru! More

Thank you will! You went over and beyond! There was a lot to unpack and you truly made yourself available during these last couple of days. You went over and beyond! There was a lot to unpack and you truly made yourself available during these last couple of days. More

Eddie is extremely kind, communicative, and knowledgeable. He and the team answered all of our questions and walked us through the whole experience patiently, even with some complications on ou knowledgeable. He and the team answered all of our questions and walked us through the whole experience patiently, even with some complications on our part. I never felt like I was just a sale or an upsell opportunity to them, We traded in our car for the exact car we had been eyeing, and we’re thrilled. We’d come back to this dealership to work with them again. More

Aarron was such an incredible help in finding me and my family the right car for us. He even helped us find the exact color and trim we wanted even though it wasn’t at their dealership. The whole team made family the right car for us. He even helped us find the exact color and trim we wanted even though it wasn’t at their dealership. The whole team made our transaction seamless! Couldn’t recommend Ciocca Subaru or Philadelphia and Aarron in particular more. More