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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
306 Reviews

1400 S 33rd St

Philadelphia, PA

19146

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Showing 306 reviews

September 13, 2023

Wow! First, I have to say that Meghan D. is the best service advisor they have! Not that the rest aren’t great, but Meghan is just that special! She kept More

by MaryT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan D, Antonio R, Luke R, Thein T
Sep 19, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Philadelphia your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 11, 2023

My experience at Ciocca Subaru was very pleasant with courteous staff and nice environment. They worked with us to make this deal happen. I would highly recommend friends and family to buy there next veh More

by MAD100973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Adams , Hassan Maxwell and Matt Casee
Sep 11, 2023 -

Ciocca Subaru of Philadelphia responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

September 05, 2023

Ciocca provides an amazing experience for either buying a new car or taking care of an existing car. Just bought another Subaru and loved the whole experience! and they are superb at servicing our 4 year old More

by jlkrd46
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo- sales, and Chris- car instructions. Both outstanding!, Jeff Zellner
Sep 06, 2023 -

Ciocca Subaru of Philadelphia responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 31, 2023

Everyone was fantastic! Jose in Customer Service who took my initial call could not have been better! Steve in customer transportation was so delightful & Matthew in Operati More

by Jack the Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Sep 06, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 28, 2023

The service great I'm very happy to have that company they do very good job they have very great team always have see new customers people willi like the service the company give More

by jeanpierre8680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Zellner
Aug 30, 2023 -

Ciocca Subaru of Philadelphia responded

Jeanpierre, thank you so much for the excellent review of our dealership and service department. Our whole team appreciates it, and we hope to see you again soon!

August 21, 2023

I have purchased many cars in my life. My recent experience buying a new car (Crosstrek) from Ciocca Subaru of Philadelphia was the best by far! Everyone I met with on the team was profess More

by DebF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Adams
Aug 22, 2023 -

Ciocca Subaru of Philadelphia responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

August 21, 2023

They provide a comfortable waiting area while car is serviced. Professional and courteous staff complete work in a timely fashion. Nice environment to be in. More

by neill.laughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew strausser, Jeff Zellner
Aug 22, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 20, 2023

Everyone was wonderful, helpful, and nice. Zack took the extra step to help with unloading my trade and putting stuff into my new vehicle. He really made a lasting impression on me. More

by Hi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack
Aug 22, 2023 -

Ciocca Subaru of Philadelphia responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

August 19, 2023

Awesome service. Friendly and knowledgeable. Smooth operation. It was a pleasure working with everyone. JEREMY, KEN and Danny were so patient with me. So happy I More

by vciafre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Aug 30, 2023 -

Ciocca Subaru of Philadelphia responded

Vciafre, thank you for the kind review! We are so happy you enjoyed your experience with Jeremy, Ken, and Danny and they were patient. We hope to see you again soon.

August 11, 2023

Very happy with our first car purchase! Very friendly and kind team that helped us to achieve our purchase in the clearest and fastest way! More

by Ianna Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Hopkins
Aug 11, 2023 -

Ciocca Subaru of Philadelphia responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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