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Ciocca Subaru of York

York, PA

4.5
246 Reviews

1202 Loucks Road

York, PA

17404

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246 Reviews of Ciocca Subaru of York

June 26, 2024

Employees are great, service was great. The only issue I had was that no one at the Dealer or at Subaru USA Customer Service seemed to know anything about the pending lawsuit on STRESS CRAC More

by bobjones1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kimber Sutton, Nina Lutz
Jul 01, 2024 -

Ciocca Subaru of York responded

Hi Bob! Thank you for taking the time to provide us with a positive rating! We apologize that we didn't have further information regarding the windshield situation. We have passed your feedback along to our management team to look further into.

Jul 02, 2024 -

Ciocca Subaru of York responded

Bobjones1, we are very happy we could provide you with a positive service experience! Thank you for bringing the windshield situation to our attention, trust that our team is looking into this so that we can provide you with a five-star visit next time we see you!

June 18, 2024

The Service Dept employees are very knowledgeable and they kept me updated on their progress. It was also great that they provided me with a car, since the work was extensive. More

by Lynn.emery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kaleigh, Tom Kerns
Jul 01, 2024 -

Ciocca Subaru of York responded

Hello there! It was a pleasure to be able to service your vehicle and provide you with updates along the way! Thank you for your excellent review and rating, as well as choosing Ciocca Subaru of York!

Jul 02, 2024 -

Ciocca Subaru of York responded

Lynn, we're happy to hear you had such a positive experience with our team!

January 31, 2024

THERE WAS AN ONGOING GLITCH INTHE RADIO SYSTEM, THAT WAS CLEARLY ELECTRONIC AND OR PROGRAMMING. I HAVE HAD THE CAR IN SEVERAL TIMES FOR THE PROBLEM, WHICH I UNDERSTOOD WOULD E HARD TO IDENTIFY AND CORRECT, More

by JLSURGES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HALEIGH MILLER
Feb 02, 2024 -

Ciocca Subaru of York responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

January 05, 2024

We had a wonderful experience buying a Forrester from Apple . Great price and everyone was so patient and could not have been any better . Went back to service and they were wonderful and knowledgeable . More

by donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Miller, Kimber Sutton, Andy Nyeste
Jan 17, 2024 -

Ciocca Subaru of York responded

Donna, we are so happy to hear that our team provided you with a wonderful experience when buying your new Forrester! Congratulations! It was a pleasure to help! Your recommendation means so much to us, and we are always here to help!

December 19, 2023

They helped me pick what I needed and made me feel good about my decision. More

by lilsbella972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Anderson
Jan 17, 2024 -

Ciocca Subaru of York responded

Hi there! Thank you for taking the time to let us know that our team helped you find the perfect new Subaru and feel confident in your decision! It was a pleasure to help, please let us know if we can provide you with any further assistance!

November 16, 2023

Everyone was GREAT at Apple Subaru. They were very respectable and also was willing to find the car that we wanted. I would recomend Apple Subaru to anyone looking for a subaru. Our sal More

by MrsJCChron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian, Christi, Michelle, Haleigh, The manager and I think his name was Brian, maybe assistant manage., Brian Miller
September 16, 2023

The Customer service is excellent. Their staff are helpful and courteous. I am happy with the wor the service department did on my car. More

by Cbzortman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce, Holly
Sep 27, 2023 -

Ciocca Subaru of York responded

Hi! We apologize for the delay in our response. We are so happy to hear that you received excellent customer service from our helpful and courteous service team! We look forward to seeing you at your next scheduled service visit! Have a wonderful day!

July 26, 2023

I enjoyed doing business with their staff. They provide outstanding customer service, they are honest and friendly. I recommend asking for Haylie. I will recommend Apple Subaru to all my frien More

by alexcabrerasg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haylie Piner
May 15, 2023

Very friendly dealership and service dept always know what the cost up front will be. And will go the extra mile to service your auto More

by Majstinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimber Sutton, Nina Lutz
May 01, 2023

The process was fast, fun and smooth. Apple Subaru is 5 stars for buying a car! More

by nursesheree717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kerns
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