Ciocca Toyota of Williamsport

Easy drop off/pick up. I had a simple coating done but they detailed my car thoroughly and communicated when done. I had a simple coating done but they detailed my car thoroughly and communicated when done. More

This Toyota dealership keeps the owner informed about their vehicle. Inventory of parts are readily available. their vehicle. Inventory of parts are readily available. More

The warranty work on my Diff was OK. However, when I got home, I put my emergency brake on. It wasn't adjusted right. It didn't engage until the lever was more than halfway up. Now I'll However, when I got home, I put my emergency brake on. It wasn't adjusted right. It didn't engage until the lever was more than halfway up. Now I'll have to make still another 30-mile round trip to have it adjusted. This whole service thing has been a comedy of errors, minus the comedy. So, let's just say, the service was just OK. More

Each of the previous two times my car has been in, it was for oil change and tire rotation. In each of those times, air was not put in my tires. My car tires have 36 psi. In each of those times, it was 24 - for oil change and tire rotation. In each of those times, air was not put in my tires. My car tires have 36 psi. In each of those times, it was 24 - 27 depending on the tire. The sound in the car was deafening. This time was 31 -33. Better, but still not recommended. I wonder why my tires needed to be replaced at 25k miles. When i needed tires, the quote i got for buy "3 get one free" was more than for 4 right down the street. The biggest reason for the mid score is the nuisance reminders when i cross the mileage threshold. Calls and texts to both my personal and work cell phone and emails. I can read my odometer and the sticker on the window and can see my light go on all on my own. The incessant interruption at work is abusive. My car is coming do for an inspection. Like the oil change, I can read the sticker myself. I'm not thrilled, but the nearest Toyota option is 33 miles away. More

They did a good job at making sure I was taken care of in a timely manner a timely manner More

Very respectful and appreciated our time. The area is kept clean and each person we spoke to wanted asked if we had been taken care of. The area is kept clean and each person we spoke to wanted asked if we had been taken care of. More

Andrew was easy to work with. He kept me informed on the repair of my car and the repairs paid for by Toyota. He kept me informed on the repair of my car and the repairs paid for by Toyota. More

Phenomenal customer service! Everyone was super welcoming and friendly. The drop off for service was super easy and relatively fast. Joelan was my service advisor and he was amaz Everyone was super welcoming and friendly. The drop off for service was super easy and relatively fast. Joelan was my service advisor and he was amazing! More

Fast and accurate service. Always done correctly and in a timely manner. Andrew always is helpful. Always done correctly and in a timely manner. Andrew always is helpful. More

Really good salesman was very knowledgeable and polite and always asking us questions if we needed anything and always asking us questions if we needed anything More