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Ciocca Toyota of Williamsport

Muncy, PA

4.7
842 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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842 Reviews of Ciocca Toyota of Williamsport

August 16, 2024

Very pleased with sales personal. Have had a great experiences with the service department personal . More

by DJM555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Holder, Harold Stone
Report | Print
Aug 18, 2024 -

Ciocca Toyota of Williamsport responded

We greatly appreciate you taking the time to let us know that our team was able to provide you with a great experience! It was a pleasure to be able to help you! Please let us know if there is anything we can do to further assist you!

August 16, 2024

Did not. Solve the problem. I will be contacting Toyota personally to get this problem resolved. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Tom Stacey, Harold Stone
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

We're sorry to hear that we were not able to provide you with a more positive service experience. We have passed this along to our management team to further look into.

August 15, 2024

The service representative was very nice. I appreciated the updates, as well. The two people with whom I was in contact were efficient and professional. Thank you very much! More

by estein7576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Good morning! Thank you for taking the time to let us know that our customer service representative was very nice, and provided you with updates in regards to you vehicle's status. We greatly appreciate your positive review and rating!

August 15, 2024

Very nice service people ! They take care of their customers. I would recommend this dealership to people. More

by KIMKIESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Kim, thank you for the wonderful review and rating! We are so happy to hear that you received five-star customer service from our team! It was a pleasure to be able to help you!

August 15, 2024

I had a flat tire and they got me in immediately, without even having an appt and i was out of there within an hour! More

by Tes16162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton in service
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so happy to hear that we were able to get your flat tire repaired in a timely manner, and get you back on the road safe! We greatly appreciate your five-star rating and review!

August 14, 2024

Very professional and helpful. Courteous they listened to my input, and solved my cars problem. More

by JMPAGANA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Good morning! We are so very appreciative of your kind words! It was a pleasure to provide you with professional and helpful customer service during your service experience with us. If there is anything we can do to further assist you, please let us know!

August 14, 2024

I appreciate the good service and communication about findings and suggestions during my appointment. Clayton Amey was nice. I always liked getting the video evidence from the mechanic but Clayton said More

by RLH1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know that you received five-star service and communications regarding your vehicles maintenance status. Our team greatly appreciates the positive feedback! Please let us know if there is anything we can do to further assist you!

August 13, 2024

There are many service appointments available. The Service Department staff is professional and communicates well. More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange, Harold Stone
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the five-star review and rating! It's always a pleasure to hear that our team's communication and customer service are professional!

August 13, 2024

Andrew Strange always keeps me informed of what my car needs and how long it will take. He is always friendly, courteous and knowledgeable. More

by IMWARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so pleased to hear that Andrew kept you informed of your vehicle service needs! Thank you for taking the time to let us know about the friendly, courteous, and knowledgeable customer service you received!

August 13, 2024

Great experience! Was able to get in quickly with an expedient repair. Andy was great! It was worth the hour drive to the dealership. More

by dB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that you had a great service visit with us recently! We're so happy to hear that Andy was great and that we were able to get your vehicle repaired in a timely manner!

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