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Ciocca Toyota of Williamsport

Muncy, PA

4.7
842 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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842 Reviews of Ciocca Toyota of Williamsport

August 05, 2024

Awesome dealership. Friendly clean and bend over backwards to help you and your vehicle. Would recommend. More

by softail2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!

August 04, 2024

Always pushing unnecessary procedures. E.g. my car has less than 30000 miles and you folks are recommending I change Xfer case and differential case oils, $360. This is an obvious scam More

by ROBBOB7
Recommend Dealer
No
Employees Worked With
Service rep
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry to hear that we did not meet your expectations at your last service visit. We will pass along your feedback to our management team.

August 03, 2024

Service was great and I was in and out in a timely manner. Work that was completed was iutstanding More

by WGOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Thank you for the five-star rating and review! We're so pleased to hear that your service experience was outstanding and that we were able to help with your vehicle maintenance in a timely manner!

July 30, 2024

I outstanding service, very helpful very knowledgeable. Thank you. The transportation back to my work was very helpful and very appreciated. More

by BRADSSMITH79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Brad, thank you for the wonderful review and rating! We are so pleased to hear that our team provided you with an outstanding service!

July 30, 2024

Great service, except when I purchased my car and received it, it wasn't cleaned. There is still trash and hair and dirt and grime in several areas of the car. More

by JSB29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
Aug 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

Clayton was very helpful and had my tire repaired quickly, even though I didn’t have an appointment. More

by drcarlbarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey gave 5 star service
Aug 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with Clayton and out staff! Thank you, and have a fantastic day!

July 26, 2024

They change the oil and let me what other maintenance may be needed. They communicate very well More

by Mable Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

Hi Mable! Thank you for choosing us for your vehicle's maintenance and oil change! We appreciate your kind words and feedback for our service team!

July 25, 2024

Andrew is extremely friendly and provides great service! My car was ready right when he said it would be. More

by Jgplotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

We are so appreciative of your kind words and five-star rating! It was a pleasure to provide you with such great customer & vehicle service. Have a wonderful week!

July 22, 2024

The salesman we worked with was pleasant and seemed eager to help us with finalizing the purchase of the vehicle we were interested in. However, he was very inexperienced in helping us evaluate a lease versu More

by PATTERMJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Eveland, Nathan Follmer
Jul 23, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our sales team was able to help you evaluate your vehicle purchase decisions! We sincerely apologize for any confusions and frustrations caused on our end. If there is anything we can do to provide you with any further assistance, please let us know. We appreciate your honesty and feedback!

July 21, 2024

Everyone was very courteous and easy to work with. Best experience at a car dealership! More

by SUSAN8080
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer, Justyn Hendricks
Jul 23, 2024 -

Ciocca Toyota of Williamsport responded

Susan, we are so happy to hear that our team provided you with a courteous and easy vehicle buying experience! Thank you for taking the time to let us know we did a great job!

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