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Ciocca Toyota of Williamsport

Muncy, PA

4.7
842 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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842 Reviews of Ciocca Toyota of Williamsport

June 19, 2024

Service stated on time. Associate kept me updated. Service was performed as planned. Excellent experience More

by grittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello! It was a pleasure to be able to complete your vehicle's service and ensure that it was an excellent experience for you! Thank you for taking the time to leave us an outstanding rating! Have a great week!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are happy to hear that our service department was timely, informative and ensured your experience with us was a five-star visit! Thank you for taking the time to leave us with an excellent review and rating! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2024

Regard the recall on my 2021 Venza, the Service Department updated the GPS system in minimal time. KUDOS!! More

by GREGBANZHOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Greg, we're pleased to hear that our service team was able to complete the GPS recall on your 2021 Venza! Thank you for choosing us for your vehicle's maintenance and service needs. It's always a pleasure to help! Have a wonderful week, and please let us know if there is anything we can to do provide you with any further assistance!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so pleased to hear that our service department was able to complete the recall regarding the GPS system for your 2021 Toyota Venza in a timely manner! Thank you for taking the time to leave us with an excellent review and rating!

June 18, 2024

Service was great on my vehicle. Good explanation of what was done. Appreciate the service More

by TIGGERCOACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Our service team is happy to hear that you were completely satisfied with your recent service experience here at Ciocca Toyota of Williamsport! It was a pleasure to be able to help and explain the maintenance performed on your vehicle. We appreciate you!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ciocca Toyota of Williamsport!

June 17, 2024

Justyn and Kory arranged and had all paperwork ready for us over email. I own a business so time is important. Could have been a little faster with signing all the unnecessary upcharges we didn't need. They More

by JOSHW2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kory Eck, Brent Engleman, Justyn Hendricks
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Josh, we appreciate you taking the time to provide us with your honest feedback! We greatly appreciate your business, and hope to have the opportunity to see you again in the future! Please let us know if there is anything we can do to further assist you at this time! Thank you!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi Joshw2, thank you for taking the time to leave a review for us at Ciocca Toyota of Williamsport. We're happy we could meet your expectations, and we're pleased to hear that Justyn & Kory made the experience easy! We appreciate the feedback, and will pass it along to our management team!

June 16, 2024

Jalile and Kory were amazing and accommodating with helping us find and purchase a car. More

by ERULSAMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck, Nathan Follmer, Jalil Garrison
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We apologize for the delay in our response! We are so happy to hear that Jalile & Kory were amazing and accommodating during your vehicle buying experience with us! It was a pleasure to be able to help! Congratulations again on your new ride!

June 16, 2024

I was very pleased . They found a problem which has been going on for at least a year. They tried in the past but could not find it. But it was intermittent so difficult More

by GREGTHEREALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Greg, we are so happy to hear that you were very pleased after your visit with us! We understand how frustrating those intermittent issues can be! It was a pleasure to get you fixed up and back on the road! Please let us know if there is anything we can do further assist you at this time!

June 16, 2024

Not good tire people. Tire problem not resolved after two service appointments. My buying extended service with Toyota seems to a bad decision. More

by Bjl1146
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there, we sincerely apologize for the negative experience you've had regarding your tires. Please reach out to us directly if there is any outstanding issues we can work towards resolving.

June 16, 2024

There is a seat in the waiting room closest to the coffee machine that needs removed. i sat in it the last time and accidentally sat down in it again this time. It basically collapses and slides on the floo More

by Kiessjennifer92jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Strange
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to provide us with your honest feedback. We will certainly pass this along to our management team so they can work towards fixing this.

June 14, 2024

I highly recommend the service department at this dealership. While some people avoid dealership service departments, largely because they are perceived as being more expensive, I have wasted quite a More

by jtburns33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange, Spencer Wagner
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We apologize for the delay in our response, but we are so happy to hear that you continually received excellent service from our team! Your review and rating mean so much to us! Have a wonderful week!

June 14, 2024

Super customer service! Work was completed in 1 hour. So far very happy with my 2023 Toyota Rave I purchased More

by PRIMITIVEPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Good afternoon! We would like to apologize for the delay in our response, but we are so pleased to hear that you received super customer service from our team! We strive to provide timely service backed by top-notch customer service and we're happy to know that's exactly what you've received! Have a great day!

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