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Ciocca Toyota of Williamsport

Muncy, PA

4.7
839 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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839 Reviews of Ciocca Toyota of Williamsport

February 03, 2024

Very pleased with my service experience. The mechanic did a great job, communicated well, provided me a video summary, and sent me text messages along the way. Very happy. More

by ANDYEGWEALTH
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 03, 2024

Friendly, on time, clean waiting room and courteous staff Had a great overall first experience using the service department. More

by Michelle Hepburn
Recommend Dealer
Yes
Employees Worked With
Harold Stone, Harold Stone
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

February 03, 2024

Quick and easy as always. Service was quicker than I expected and the loaner car was clean. More

by Weefroggy
Recommend Dealer
Yes
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

February 03, 2024

I felt as if I was educated and informed as to what needed to happen with my van. More

by jkaledas
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 03, 2024

THE SERVICE WAS OUTSTANDING FROM THE MOMENT I ENTERED. ALL THE STAFF TREATED ME WITH FRIENDLINESS AND COURTEOUS More

by shantajas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thanks shantajas, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

February 03, 2024

Always has been very good. Will always consider doing business there! Everyone there is polite and pleasant! More

by DOJAKO
Recommend Dealer
Yes
Employees Worked With
Mr. Strange who was very forthcoming with answers for all my questions.
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 03, 2024

Liked the snacks,did nice wash job, car was done in a timely manner,However I was under the impression the inspection was part of purchasing the car new there! More

by SUNMAN8035
Recommend Dealer
Yes
Employees Worked With
Clayton
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February 03, 2024

I asked that a second tech check lug nuts and to check the air in the spare tire. I assume they did it but nothing noted on the paperwork. More

by Bonnie4453
Recommend Dealer
Yes
Employees Worked With
I do not know because my husband's took it in.
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, Bonnie. We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

February 01, 2024

Always informative. I really appreciate the p/up and delivery service,too. The video on work done is helpful. More

by JAWHEELAND
Recommend Dealer
Yes
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Feb 02, 2024 -

Ciocca Toyota of Williamsport responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

February 01, 2024

Took a little while, but they got me out of there with my car despite some unforeseen complications. More

by doublemx2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman, Nathan Follmer
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Feb 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi doublemx2, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

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