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Ciocca Toyota of Williamsport

Muncy, PA

4.7
839 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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839 Reviews of Ciocca Toyota of Williamsport

January 26, 2024

Had a simple oil change and tire rotation. I left after it was complete and got home only to find one of my lug nuts was nearly falling off. I could unscrew it with my fingers..... More

by CHARLIE_WOODHOUSE
Recommend Dealer
No
Report | Print
January 25, 2024

Great service when my Toyota was sent in on a Rollback They had the Battery in stock More

by Travelersdelite/. Shirleymdelaney
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
ANDY. 5 Stars
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Jan 25, 2024 -

Ciocca Toyota of Williamsport responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 24, 2024

Very good service with friendly personnel. Will goes back for more services. When I need it. More

by HEADPIN12NOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew,Strange
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Jan 25, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 23, 2024

The people I have dealt with have been very professional. It has been easy to make appointments and the service people have taken very good care of my car. More

by BMAUCK66
Recommend Dealer
Yes
Employees Worked With
don't remember.
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Jan 24, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Bmauck! We're always here to help if anything else comes up!

January 23, 2024

We were pleased to deal with them. I cannot remember th e finance man's name, but we are satisfied. More

by allj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
Report | Print
Jan 24, 2024 -

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 23, 2024

Guys were great, only one small issue during added warranties but minor. They worked with me to get the numbers where i wanted them and i have a reliable low mpg suv now! More

by KBROADT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman, Braydon Cross, Brennan Hartman
Report | Print
Jan 24, 2024 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

January 20, 2024

The last time we went in there we sat there 15 min or more before anyone came to see why we were there. More

by STYERS100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ralphina Moccia, Riley Heidenthal
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January 19, 2024

Work was done promptly and all repairs/replacements are working perfectly. The staff did a good job keeping us informed during the process. All in all a positive outcome. More

by Weschreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
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Jan 19, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Weschreck! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 19, 2024

Great service. All questions were answered. Nice personality of all those encountered . Honest assessment and great video that shows you what was the problem and p More

by commanderdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of gentleman’s name but he was SUPER
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Jan 24, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 19, 2024

Friendly, concerned about my car issues. Andy explained what needed to be done and the process of doing it. More

by PGGARRETT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia
Report | Print
Jan 19, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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