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Ciocca Toyota of Williamsport

Muncy, PA

4.7
852 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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852 Reviews of Ciocca Toyota of Williamsport

January 18, 2024

Dealership staff have been helpful, polite and courteous. Work is done in a timely manor and all work done is well explained. More

by asterner5922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 19, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Asterner! We're always here to help if anything else comes up!

January 18, 2024

They always do a good job and let me know how things are going I am always satisfied More

by CRISTA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Crista! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 18, 2024

Andy was welcoming and gave me great advice on my car. He was very complimentary as well. Everything was completed timely. Only request is to have more than fruit sticks for a snack😊 More

by scottjmcdevitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in the service dept
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 17, 2024

Always schedules at my convenience and dies not charge for unnecessary work. Pleased with the service I get y there More

by powell_calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Broome, Kory Eck, Phil Holter, Brent Engleman, Braydon Cross, Harold Stone, Katie Fry, Anna Brown, Karissa Banzhof, Nathan Follmer
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Calvin, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 17, 2024

They were very professional and on time! I was the first appt of the day! I was comfortable in the waiting room! I will definately be back for my services! More

by Jma4764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 17, 2024

A great place to get work done. always respectful and friendly have never had a problem. More

by SLCONAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, Slconahan! Please let us know if we can do anything else to help!

January 17, 2024

I've gotten to know the people there. I get a lot of good service and a lot of good banter. Couldn't ask for anything better. More

by BOWERP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Tom Stacey, Harold Stone, Danielle Whitmoyer
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Bower! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 17, 2024

Service is excellent: professional, polite, personal. Customer waiting area is lousy; bring your own book, or leave vehicle and request a call when ready. (If you live at a distance, don't rely on vehic More

by ablesquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phone reception needs improvement, Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the kind review of our service department. We apologize if you feel our waiting area, as well as our vehicle pickup services are not up to par. We will review your comments with our team to provide a better experience for our customers. We appreciate your feedback.

January 17, 2024

My sales representative was very nice, well versed and knowledgeable. He understood my frustration in the long wait for obtaining the car I wanted. I will recommend Ciocca to my friends. More

by DMPAGE1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Heidenthal, Nathan Follmer
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 17, 2024

They work with your schedule when making the appointment. During the service they keep you aware of any findings and what is needed. More

by KEITHMARTIN159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Keith, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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