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Ciocca Toyota of Williamsport

Muncy, PA

4.7
833 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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833 Reviews of Ciocca Toyota of Williamsport

July 07, 2023

For someone who doesn't even own a Toyota they have always provided excellent service for my vehicle. More

by fvisco2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, fvisco2008! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 07, 2023

They are accommodating with my schedule very friendly and helpful they pick up and deliver my car More

by CRCORL
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, CRCORL! Please let us know if we can do anything else to help!

July 07, 2023

The dealership was east to make an appointment for, and I got in within days of calling. Everyone was friendly and helpful. There was an issue with my car that they had put too much oil in. When this happene More

by swidge18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, swidge18! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 06, 2023

Andrew was our service provider and he did an excellent job. He was knowledgeable, quick to respond and the service was completed in a timely manner. Thank you for your hard work. More

by Lydb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange , Harold Stone
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience with our dealership and that our team provided you with exceptional service.

July 06, 2023

The dealership was not helpful and sent us on our way when they realized they couldn’t make any much money off of us. More

by priscila menjivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Automotive Staff Member
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Priscilla, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 323-4683 and speak to one of our managers so they can assist you. We appreciate your feedback.

July 05, 2023

Worst Service, won't ever be back. 2.5 hours for 5000 mile service, ridiculous More

by Gretac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Gretac, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 323-4683 and speak to one of our managers so they can assist you. We appreciate your feedback.

July 04, 2023

I wish I would have purchased my Tacoma from this dealership. Unfortunately, I went to MOTORWORLD and couldn’t be more sorry. Ciocca is top notch, service guy Andrew Strange was phenomenal. More

by Nick Gleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange service
Report | Print
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Nick! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 04, 2023

They had excellent service! They were very friendly and timely and the video was a nice touch! More

by FDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

July 04, 2023

We had a wonderful experience here! I would recommend this dealership to everyone I know. More

by TAORMINAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer , Nate Ahearn, Harold Stone
Report | Print
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, TAORMINAH! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 03, 2023

Super friendly staff all the way around. They treated you like a friend and not just a customer. Great communication from start to finish. Never left in the dark about anything. Everything More

by SZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Broome, Marissa Tomasella, Braydon Cross
Report | Print
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

SZ, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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