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Circle Chrysler Dodge Jeep Ram

Shrewsbury, NJ

4.7
2,032 Reviews
Circle Chrysler Dodge Jeep Ram's commitment to your Chrysler, Dodge, Jeep or Ram experience doesn't end after the final signature. In fact, it's just getting started. Our highly trained service center technicians are here when you need them; with the proper training, experience, and genuine OEM Chrysler, Dodge, Jeep and Ram parts to keep your car running like the day you bought it, for many years to come.
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681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 2,032 reviews

October 01, 2015

Discovered safety issue Brought vehicle in for presumed brake problem. Brakes were ok, but axle was badly corroded. Mechanic and desk persons were both friendly and compete More

by RSR07760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xxx
Oct 02, 2015 -

Circle Chrysler Dodge Jeep Ram responded

Good morning RSR07760, Thank you so much for your review and for sharing your experience. At World, we know that having to get your car repaired can be an inconvenience, so our service staff tries to make the entire experience as positive and stress-free as possible.Thank you for choosing World and have a great weekend! Warm Regards, Joe Wajda, GM

October 01, 2015

jeep service wonderful service I could go back to the dealership where I bought the jeep originally, but I'd rather come jeep of Shrewsbury NJ. thanks More

by alan119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2015 -

Circle Chrysler Dodge Jeep Ram responded

Hi Alan119, Thank you so much for your kind review and for choosing World Jeep for your car services! I'm so appreciative that you are such a loyal customer, and I am pleased that Daniela has helped to provide you with positive service experiences. Thank you again, and I look forward to seeing you in the future for your next car service! Best, Joe Wajda, GM

September 30, 2015

Excellent and Pleasurable experience I have purchased many new vehicles and this by far was the easiest, most pleasurable experience I have ever had. I called ahead with interest in a spe More

by MikeG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JT Colville, Lou Iannicelli
Oct 01, 2015 -

Circle Chrysler Dodge Jeep Ram responded

Hi MikeG, Thank you for your review and a huge congratulations on your new car! Your review made my day! You don't know how much I love hearing from happy customers. I am so pleased that you had such a great experience with Lou and JT. They are such important members of the World team and they really care about getting their customers the perfect car and a great deal. It was a pleasure to meet you, and thank you for choosing World. Enjoy your new Dart! Best, Joe Wajda, GM

September 24, 2015

Helpful, patient and easy Not pushy, and extremely patient and helpful while helping me select my perfect car. I walked in without and exact goal of which car I wanted to walk More

by camillew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Sep 24, 2015 -

Circle Chrysler Dodge Jeep Ram responded

Hello Camillew, Congratulations on your new car! We love helping customers find their perfect cars, and I am so pleased that Bill was able to do just that. Bill is an important member of the World Jeep team and he really aims to see his customers leave the dealership happy with their purchases. We know that car shopping can be stressful, but it doesn't have to be. We do our best to make customers feel at home at World Jeep, and I am glad that you had a positive experience with us. Thank you for your review and enjoy your new car! Warm Regards, Joe Wajda, GM

September 23, 2015

Awful Not only did they have my jeep for 4 weeks, telling me the whole time they were "waiting on engineering," but when they finally told me it was done, I More

by JAIMEE.FUMANDO
Quality Of Work
Recommend Dealer
No
Sep 30, 2015 -

Circle Chrysler Dodge Jeep Ram responded

Hi Jaimee.Fumando, I apologize for any inconvenience that we may have caused you. Unfortunately, sometimes it takes a lengthy amount of time for the manufacturer to ship us parts. I hope that you will give us another chance in the future to show you how much we value our customers. Best, Joe Wajda, GM

September 23, 2015

A happy customer I recently leased a new Chrysler from this dealership. Having been in the retail auto business for 44 years I think I know what questions to ask. I w More

by kool57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Iannicelli
Sep 24, 2015 -

Circle Chrysler Dodge Jeep Ram responded

Hello kool57, Thank you for your heartfelt review. It makes me so proud to hear that a seasoned professional in the auto business such as yourself had such a great experience with Lou. Lou is an amazing salesman because he is so different than the cliche salesman; Lou really cares about his customers and wants to help them find the perfect car for a fair price. He does a great job representing World Jeep, and we are lucky to have him on our team. Congratulations on your new Chrysler, and we hope to see you again in the future. Thanks again, Joe Wajda, GM

September 22, 2015

Best Customer Service Ever! From the moment you call to set up an appointment you know you're in great hands and you're going to have quality service with individuals that ar More

by NJMAXSTEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allan Chapman, Sue Zurica, Kelly Liberti, Daniel Johnson, Tom Papa
Sep 23, 2015 -

Circle Chrysler Dodge Jeep Ram responded

Good morning NJMAXSTEEL, Thank you so much for your kind review. I am so pleased to hear that you had such a great experience with our service team! We know that having your car serviced can be a pain, but we do our best to make it as pleasant and stress-free possible. We want our customers to feel at home in our service waiting area, and I am so happy to learn that you felt this way. I really appreciate you choosing World Jeep for your car services and we look forward to seeing you again in the future! Best, Joe Wajda, GM

September 22, 2015

I STILL DONT KNOW WHAT WAS DONE IN THE 48 HOURS YOU HAD CAR NO CALL BACKS, NO REPORT ON WHAT WAS DONE, HAD CAR FOR 48 HOURS. Still things wrong with the new car but no acknowledgement. Customer for 6 years. More

by MGRBIC
Recommend Dealer
No
September 21, 2015

Car of my dreams I dealt with Lou while purchasing my Jeep. He was down to earth and nice. I got the deal I wanted (for the most part) and was happy with my purchase i More

by Jesscah99
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Iannicelli
Sep 21, 2015 -

Circle Chrysler Dodge Jeep Ram responded

Hello Jesscah99, Thank you for your kind review. I am so thrilled to hear that you got the car of your dreams, and honored that we could be part of that. It was so great to meet you, and I apologize that you felt rushed. Your business is extremely important to us, and you are our top priority. We hope to prove this to you in the future. Thank you again, and enjoy your new Jeep! Best, Joe Wajda, GM

September 20, 2015

Happy! I went to Jeep World today to lease my a Jeep Grand Cherokee. I had a great experience and left very happy! Everyone was helpful and friendly! I am Ve More

by Aperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Sep 21, 2015 -

Circle Chrysler Dodge Jeep Ram responded

Hello Aperez, Thank you for the review and congratulations on your new Jeep Grand Cherokee. That is one beautiful car! I am so pleased to hear that you had a great experience with us and so happy that Kenny was able to help you find the right car for your needs. Kenny is super knowledgeable and he really aims to help his customers. He is a vital member of the World team, and we are lucky to have him. Thank you again and I hope you enjoy your new ride! Best, Joe Wajda, GM

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