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World Chrysler Dodge Jeep RAM - Service Center

Shrewsbury, NJ

4.6
689 Reviews

689 Reviews of World Chrysler Dodge Jeep RAM - Service Center

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November 09, 2016

Would not recommend this place it took one day after dropping my car for this place to take a look of it. for a transmission diagnostic service on my car More

by BRORIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Zuluaga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margaret
Nov 09, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello BRORIVER, First of all, I want to thank you for choosing World Jeep for your vehicle's servicing. I am very sorry that your vehicle's transmission diagnostic service took longer than expected. We do our best to service customers' vehicles as quickly as possible, but unfortunately, sometimes there can be minor delays. I greatly appreciate your patience and I hope that you will provide us with another chance in the future. Best, Lou Zuluaga, Service & Parts Director

November 07, 2016

Warranty Repaired! Warranty repair completed rapidly and satisfactory. Still waiting for an estimate for tow hitch installation. Thank you. Have a great day.I have to m More

by RANDY.GARRETT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2016 -

Circle Chrysler Dodge Jeep Ram responded

RANDY.GARRETT1, Thank you so much for taking the time to leave us a review! I am pleased to hear that you were satisfied with your experience with our service department and that your repair was completed in a timely manner. I appreciate that you chose World Jeep and we look forward to seeing you again in the future. All the Best, Joe Wajda, GM

November 05, 2016

New guy in town I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I More

by JANIBOLI215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Papa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Semenza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cedar
Nov 07, 2016 -

Circle Chrysler Dodge Jeep Ram responded

JANIBOLI215, Thank you for your review and welcome to Monmouth County! I am so grateful that you chose World Jeep and I am pleased to hear that you had a great first experience with our service department. As you mentioned, Saturdays can be busy, but we do everything we can to have our customers' vehicles serviced in a timely manner. Thank you again and we look forward to seeing you and your Challenger in the future! Best, Joe Wajda, GM

November 03, 2016

"At the TOP of their game" I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved ou More

by Vincent D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Semenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi Vincent D, Your review made me laugh! Thank you for saying that there is nobody better than us! Carmen is a great employee and he will do anything in his power to fix whatever needs to be fixed and do whatever needs to be done. It certainly is unfortunate that you need an entire new radio system but at least the diagnostic process was painless. Thank you for the great review and for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

November 02, 2016

Outstanding service I just want to take the time to pointout the outstanding service I received at the dealership from Carmen Serena and Daniellain service. They are prof More

by Cory13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Semenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello Cory13. Thank you for the review. I am glad to see you found everything to your satisfactory. Carmen and Daniela are wonderful employees and they mean so much to our team. Thank you for your recommendation and please enjoy your vehicle. Sincerely, Joe Wajda, GM

October 27, 2016

service good serviced car no problems,used my coupons sent in mail.did service check of car that's a plus.overall no problems with service department. More

by LSALLI2151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello LSALLI2151. Thank you for the great review. I am glad our service was to your liking. Thank you for choosing World Jeep Chrysler Dodge Ram. Enjoy your day. Sincerely, Joe Wajda, GM

October 27, 2016

Wonderful service Wonderful and quick service, great and knowledgeable people at service department, all problem solved at one visit, I will definitely recommend this s More

by EWANDRZEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : NOT REMEMBER NAME OF SERVICE DEPARTMENT GENTLEMAN AT WORLD JEEP CHRYSLER
Oct 27, 2016 -

Circle Chrysler Dodge Jeep Ram responded

EWANDRZEJ, Thank you so much for taking the time to leave us a review. I am thrilled to hear that you were so happy with your experience with us that you would recommend us! I appreciate that you continue to entrust us with all of your automotive needs, and we look forward to seeing you again! All the Best, Joe Wajda, GM

October 27, 2016

Happy Customer Very helpful. Great customer service. Never a problem. Quick and painless. Took my car in right away, and notified me in enough time that when I came More

by Jacquie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen
Oct 27, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi Jacquie S. Thank you for your wonderful feedback. It means a lot that you took the time to share your service experience with us. I am glad you took note of our exceptional service. We take great pride in how our customers are taken care of. Thank you for choosing World Chrysler Jeep Dodge Ram. Enjoy your day. Sincerely, Joe Wajda, GM

October 25, 2016

Consistent excellent service Came in on time, dealership provided me with a loaner so that my time is not wasted waiting and completed my service in a timely fashion. More

by PAVDIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello PAVDIMI. Thanks for the review. I am happy to hear you liked our service. We take exceptional pride in how we treat our customers and it is good to see you took note of that. Thank you for choosing World Jeep Chrysler Dodge Ram. Please enjoy your new vehicle. Sincerely, Joe Wajda, GM

October 25, 2016

Prompt.. Love dealing with Tom Papa. He is prompt courteous and responsive.. I would highly recommend dealing with him. He is an valuable asset to world jeep More

by MICHAEL44
Recommend Dealer
Yes
Employees Worked With
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello MICHAEL44. Thank you for the great review on Tom. I am sure he would be so happy to hear how highly you thought of him. He truly does mean a lot to us. He always takes care of his customers the right way. Thank you for choosing World Jeep Chrysler Dodge Ram. Please enjoy your new vehicle. Sincerely, Joe Wajda, GM

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