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World Chrysler Dodge Jeep RAM - Service Center

Shrewsbury, NJ

4.6
689 Reviews

689 Reviews of World Chrysler Dodge Jeep RAM - Service Center

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October 20, 2016

good with a BUT When purchasing my Jeep there some dings and scratches as it was per owned I also told him that the rear wiper and defroster was not working. The sale More

by JVILANOVA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello JVILANOVA. You sharing your service experience with us is appreciated so much! All your feedback is extremely helpful. I am sorry to hear about your difficulties with your post car-buying experience but I am glad that we could sort out the misunderstanding. Thank you so much for your patience regarding this. Please enjoy your Jeep and thank you for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

October 20, 2016

Great service department! I was looking for a new jeep dealership to service my car as I was left extremely unsatisfied with my previous dealership. My check engine light went More

by MERC7188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 20, 2016 -

Circle Chrysler Dodge Jeep Ram responded

MERC7188, Thank you so much for taking the time to leave us a review and for giving World a chance. We're sorry to hear about the issue with your tire, but we are happy that we could locate and fix the problem. I'm pleased that Luis took such great care of you and your car. He is an asset to the World team and he really works hard to ensure that customers leave 100% satisfied. Thank you again and we look forward to seeing you in the future. Best, Joe Wajda, GM

October 20, 2016

Good Service visit Second visit to this dealership. First visit was the purchase. This visit was for oil change. Easy to schedule. Arrived earlier than expected and t More

by jeepman123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna DiBella, Gary Yudilevich
Oct 21, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Jeepman123, Thank you for taking the time to leave us a review and for choosing World. Congratulations on your new car by the way! I am happy to hear that you were in and out of the dealership with your car serviced and washed in no time! We always try to service our customers vehicles in a timely manner because we never want you to have to wait a minute longer than is necessary. Thank you again for entrusting us with all of your automobile needs. We look forward to seeing you again next time. Best, Joe Wajda, GM

October 18, 2016

Excellent service experience all the time. Everyone on the service team goes out of their way to make sure your issues are resolved. Very thorough and straight forward You feel as if custom More

by fahayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Semenza
Oct 18, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Fahayes, Thank you for taking the time to leave a review for our service department. It's so great to hear that you had an excellent experience with Carmen, Daniela, and the rest of the service team. They genuinely care about their customers and will always do everything they can to make your visit a positive one and to resolve all of your vehicles issues. I appreciate that you continue to choose World and we look forward to seeing you again. All the Best, Joe Wajda, GM

October 13, 2016

Very pleasant, fast service, and professionally done, They did a great job with my recall, and the service was fast, everybody was friendly, Very Happy with my choice and dealership I can trust, More

by JACQUMCD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Semenza
Oct 14, 2016 -

Circle Chrysler Dodge Jeep Ram responded

JACQUMCD7, Thank you for taking the time to leave us a review. I am so pleased to hear that you had a quick and easy service experience with us. We know that no one looks forward to the recall process, so we make it as pleasant as possible. I appreciate that you continue to entrust all of your automobile needs with World and we look forward to seeing you again. Best, Joe Wajda, GM

October 13, 2016

Very pleasant, fast service, and professionally done, They did a great job with my recall, and the service was fast, Very Happy with my choice, everybody was friendly, a dealership I can trust, More

by JACQUMCD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Semenza
Oct 13, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello JACQUMCD7. Thank you for the great review. I am extremely pleased to hear you took note of our exceptional service and our friendly employees. It is unfortunate that there was a recall on your vehicle but luckily for you, you brought it to the right place. Your review is greatly appreciated. Thank you for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

October 07, 2016

World Class Service The service is always perfect. I always get my cars and service from Joe Wadja and mike Lamazzo. They are honest and caring. They also put my son Ma More

by WORLDOPTICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wajda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Dear WORLDOPTICAL, thank you for taking the time to write your review. It was great. We appreciate you noticing that we excel in our customer service. I am sure Mike would love to hear what you said about him and how highly you thought of him. Thank you for choosing World Jeep Chrysler Dodge Ram! Please enjoy your new car. Sincerely, Joe Wajda, GM

October 05, 2016

Oil Change From Bill Morgan in sales to the entire Service Team led by Tom Papa, I have had excellent service. Staff is knowledgeable, courteous and efficient. More

by VHRICHARDS
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Morgan
Oct 05, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello VHRICHARDS. Your wonderful review is greatly appreciated. Bill and Tom are just two of our many great employees. Our customer service is our number one priority and we hope you got the chance to take note of that. Thank you for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

October 05, 2016

good service long wait. They are very polite and accommodating. They explain the problem in detail and ask how you would like to proceed. The only problem was I had to wait 3 More

by paris1314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi paris1314. Thank you for taking the time to leave a review. It is highly appreciated. We are glad you enjoyed your experience with us for the most part. We are so sorry that you had to endure that wait. Thank you for your patience and thank you for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

October 04, 2016

30 years of jeep ownership I have owned several jeeps for 30 years. I have come to always expect the best service and completeness from World jeep. they have always gone the ext More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi Norm. Thank you for taking the time out of your day to submit such a positive review. 30 years of Jeeps is quite impressive. Your customer loyalty is greatly appreciated. Our customer service is a huge priority and we are glad you have taken note of that. We do ask that you please enjoy your new Jeep and thank you for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

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