Back

World Chrysler Dodge Jeep RAM - Service Center

Shrewsbury, NJ

4.6
689 Reviews

689 Reviews of World Chrysler Dodge Jeep RAM - Service Center

Sort by
September 09, 2016

Another good experience from the service department I had to bring my car in for recall work. I called ahead, was given a loaner car for the day and the work was done within day as promised. More

by Staten Island CPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi Staten Island CPA, thank you for your comment on your experience at our dealership! I'm happy to hear that we were able to help you efficiently. If you need anything else please let us know. Thank you for stopping in and for your kind recommendation! Best, Joe Wajda, GM.

September 08, 2016

Vehicle service ok, other service disappointing. I have no complaints about the service to my vehicle. I do have a complaint about me making an appointment well in advance in which I did request a lo More

by cmdjc13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2016 -

Circle Chrysler Dodge Jeep Ram responded

We appreciate you leaving your feedback and apologize for any inconvenience. Unfortunately we try to plan ahead and accommodate everyone, but sometimes we do run out of in house loaner vehicles and we have to utilize an outside vendor like Enterprise. Unfortunately, we cannot tell them how to run their business and they have rules and regulations that need to be follow. We always strive to be better and we are also currently trying to make the exterior complementary car wash better. Thank You, Lou Zuluaga, Service and Parts Director

September 02, 2016

Great experience I came in for yet another check engine light issue. Tom was attentive, informative, and friendly during my visit....even though this car keeps givi More

by BEE868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2016 -

Circle Chrysler Dodge Jeep Ram responded

BEE868, we're sorry to hear that your vehicle is giving you some issues, but we are glad to hear that we were able to provide assistance in fixing the problem. Thank you for the review and we hope that engine light stays off for you this time! Sincerely, Joe Wajda, GM

August 31, 2016

Great and Effortless Service Repair My most recent service call was to perform work on a Dodge Dart recall. The work was done on time and very efficiently with same day pick up. I high More

by jerry.pappas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello Jerry, thank you for the five-star review! I'm happy to hear that the service team was able to help you in a timely manner. Here at World Jeep, we believe that all service repairs should be hassle-free. I'm glad to hear that was reflected on you during your visit. If you need anything else please let us know! Best, Joe Wajda, GM.

August 30, 2016

JEEP SERVICE FAIRLY STRAIGHT FORWARD. ONLY COMPLAINT WOULD BE THAT THEY DON'T DO AN ACCURATE JOB OF WHAT THE SERVICE ISSUES ARE. THEY JUST SAY THIS NEEDS TO BE F More

by BRIANSMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi Briansmac, Thank you for taking the time to leave us a review and for choosing World Jeep for your car's servicing. We are sorry for any inconvenience we may have caused you. We truly apologize for your experience, and we hope that you can understand. We would be so appreciative if you would provide us with another chance in the future to prove ourselves to you. Best, Lou Zuluaga, Service & Parts Director.

August 30, 2016

Great Crew I've been to numerous Jeep dealers and this is, by far, the best one yet. The service crew there is very nice and will bend over backwards to accommod More

by TURC169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi TURC169, thank you for your comment! We appreciate that you will be recommending us to your family and friends. I am so glad to hear that our service team was able to accommodate you. Please know that you are welcome back at any time. If you need anything else please do not hesitate to let us know. We are always happy to help! Best, Joe Wajda, GM.

August 26, 2016

Service My service experience was great. The staff is very warm and friendly. The entire process was done within a reasonable time. I would definitely recomm More

by VPULLARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Zuluaga
Sep 01, 2016 -

Circle Chrysler Dodge Jeep Ram responded

VPULLARO, thank you for excellent review and recommendation to our Service Department. I'm glad Luis was able to assist you in record time and have you back on the road with ease. Please don't hesitate to contact us for all your future needs. My Best, Joe Wajda, GM

August 25, 2016

Oil change I have been to other local dealers and never had the honesty and integrity I experienced here. I will continue to bring my cars here for sevice. More

by EORTR7763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if his name at the desk but he was great and Jim kept my car nice and clean
Aug 25, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello EORTR7763, Thank you so much for taking the time to leave us such a kind review. It makes me so happy to hear that you continue to have excellent experiences with our service department. We know that nobody looks forward to having their vehicles serviced, but we do our best to make the entire experience an enjoyable, stress-free one. I appreciate that you continue to trust us with all of your automotive needs. We look forward to seeing you again! Best, Joe Wajda, GM

August 23, 2016

Excellent service I am always made to feel my work is important to them and I am important to them The work is done on a timely bases and done right. My jeep is retu More

by CASSERI918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello CASSERI918, Thank you so much for taking the time to leave us a review. It makes me so happy to hear that you continue to have excellent experiences with our service department. We know that nobody looks forward to having their vehicles serviced, but we do our best to make the entire experience an enjoyable, stress-free one. Lou does a great job of ensuring that this goal comes to fruition and he is an important member of the World team. I appreciate that you continue to trust us with all of your automotive needs. We look forward to seeing you again! Best, Joe Wajda, GM

August 18, 2016

Recall service Received a recall notice on 2014 Grand Cherokee Limited. Scheduled appointment with ease. Work was completed in a timely manner to our satisfaction. More

by Jeep Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello Jeep Family, Thank you for taking the time to leave us a review about your experience with our service department. While I apologize for the recall, I am happy that we could assist in getting your Cherokee in perfect working order. I'm also pleased that you found our customer service to be great. I appreciate that you chose World and we hope to see you again in the future. Best, Joe Wajda, GM

...
50
...