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World Chrysler Dodge Jeep RAM - Service Center

Shrewsbury, NJ

4.6
689 Reviews

689 Reviews of World Chrysler Dodge Jeep RAM - Service Center

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June 01, 2016

Excellent Service Great experience servicing my recently purchased 2012 Jeep Liberty. I was due for an oil change and had to order a replacement key. The appointment More

by BrettP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Brett, Thank you so much for taking the time to leave us a review. Customer service and quality work are our top priorities and I am so happy to hear that you had an excellent experience with Daniela. She is an important part of the World team and the perfect face for the World service department. I apprecaite that you chose World Jeep for all of your auto needs and thank you so much for your recommendation. We look forward to seeing you again! Best, Joe Wajda, GM

May 23, 2016

Oil change and service Brought in the dart for oil change and maintenance inspection and while it was there they took care of a rough idle issue they cleaned out injectors More

by davidp320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Papa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frantz Napoleon
May 23, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi davidp320, Thank you so much for your outstanding review! I am so thrilled to hear that you love your Dart so much that you decided to purchase it! Congratulations! I'm happy that you had a great service experience with us and that you were satisfied with our technicians' work. Our service tech.'s treat customers' cars as their own, and they are very meticulous about their work. I greatly appreciate all of your kind words and thank you for choosing World! Enjoy YOUR new car! Best, Joe Wajda, GM

May 18, 2016

GETTING TO KNOW YOU I HAVE KNOWN BOB POSS FOR A LONG TIME, AN I COUNT HIM AS ONE OF THE BEST, HE IS THE MAIN REASON I CAME ,WHAT IS THE PRICE TO GET MY GPS UPDATED THANK More

by ONEOLEGRIZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT POSS
May 19, 2016 -

Circle Chrysler Dodge Jeep Ram responded

ONEOLEGRIZZ, Thank you so much for your review and for choosing World. It's so wonderful to hear that you have built such a strong rapport with Bob, and that you trust him so much. Bob is an excellent member of the World team and he works so hard to ensure that customers' vehicles are repaired and back in perfect working order in a short period of time. He does a great job representing our dealership and also our values. I appreciate that you chose World for your service needs, and please do not hesitate to call us or stop in if we can ever assist you with anything else in the future! Best, Joe Wajda, GM

May 17, 2016

Air Condtioner My air conditioner was badly leaking the Freon. The mechanic replaced all the defective parts and it is now running excellently. Great job everyone!! More

by Carmen R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello Carmen, Thank you for your outstanding review. It makes me so happy to hear that you had such a great service experience with us! Our service department works hard to ensure that customers' vehicles are fixed and back in perfect shape in a quick and efficient manner. I appreciate that you continue to be such a loyal World customer, and we look forward to seeing you again! Best, Joe Wajda, GM

May 05, 2016

Service with a smile Luis was my service man. Very helpful and informative and very nice. A pleasure to deal with him and this dealership. It is nice to deal with someone More

by WANDP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello WANDP3, Thank you for taking the time to leave us a review. It's so great to hear that you had a wonderful car service experience with Lou. Lou is a hardworking, knowledgeable individual who loves assisting his customers. He is a positive person, and you can tell that he truly enjoys his job. He will be so happy when he reads your review. Thank you for choosing World. We look forward to seeing you again. Best, Joe Wajda, GM

May 04, 2016

Oil change Service was completed timely and the staff was very friendly. For some reason, I received my appointment reminder after the service was completed hou More

by TESOROMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Dickinson
May 04, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi TESOROMIKE, Thank you for taking the time to leave us a review and for choosing World for your car's service needs. I'm pleased that you had a great experience with us and that your oil change was completed in a short period of time. Thank you for informing us about the appointment reminder error, we will definitely look into this. We look forward to seeing you again for your next oil change! Best, Joe Wajda, GM

May 02, 2016

Fustrating!!!!!! It took Three visits to finally repair our Jeep! They had a difficult time figuring out what was wrong and how to fix our Jeep! More

by VANBRUNT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Papa
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello VANBRUNT6, I'm sorry for any inconvenience we may have caused you. I can completely understand your frustration, but I really appreciate your patience. I am glad that you had a positive experience with Lou and that your Jeep's issue has been diagnosed and repaired. Thank you for all your feedback and for choosing World Jeep. We hope you will give us another chance in the future to demonstrate our service department's abilities and show you how important your business is to us. Best, Joe Wajda, GM

April 28, 2016

Outstanding service The service advisor checked my car noise and immediately offered me a loaner car if I wanted to leave it that day. The work was valve related and More

by LUKE.FERRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello LUKE.FERRONE, Thank you for you kind review. I'm so happy to hear that you had an excellent experience with our service department. We understand that our customers have busy lives, so we try to make the entire repair process as simple and convenient as possible. I appreciate that you continue to choose World, and we look forward to seeing you again in the future. Best, Joe Wajda, GM

April 27, 2016

Recall for dodge ram They were very courteous. I was very pleased with the scheduling and overall effort on everyone's part. Having the option of getting a loaner vehicl More

by THEFERROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to leave us a review. It makes me so happy to hear that you had a positive experience with our service department. I'm glad that you took advantage of our loaner car program. Daniela and our entire service department work so hard to ensure that getting your car repaired is as easy and convenient as possible, and I agree that a loaner car definitely helps with this. I appreciate that you chose World and we look forward to seeing you again. Best, Joe Wajda, GM

April 25, 2016

oil gage was defective. The oil gage on my dashboard was defective and had to be corrected. The World Jeep mechanic checked it out and repaired it. It is now in perfect condi More

by Carmen R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi Carmen, Thank you for your review. I am so happy that we could assist you in repairing your gauge readings; it's so important for gauge info to be accurate! I really appreciate that you continue to be such a loyal World Jeep customer. Please do not hesitate to call us or stop in if we can ever be of assistance to you in the future! Best, Joe Wajda, GM

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