World Chrysler Dodge Jeep RAM - Service Center
Shrewsbury, NJ
689 Reviews of World Chrysler Dodge Jeep RAM - Service Center
Had an oil change. It was fast and friendly. They took me right away and by the time I enjoyed a cup of coffee the car was all done. It was fast and friendly. They took me right away and by the time I enjoyed a cup of coffee the car was all done. More
Excellent This was my fourth service and what can I say, another excellent experience. I feel the Service staff take pride in their jobs which is great for us c This was my fourth service and what can I say, another excellent experience. I feel the Service staff take pride in their jobs which is great for us customers! I will continue to have my vehicles serviced at this dealer because of how you are treated and the quality of work. They listen to you instead of just yessing you or worse, ignore what you have to say! Keep up the great work World Jeep, just get better parking for service drop offs and pickups!! :D More
OUTSTANDING!!!!!!!!!!!!!!!!!!!! World Jeep repaired an error in my gage readings quickly and correctly. They are all very professional and courteous. I will always use this facility World Jeep repaired an error in my gage readings quickly and correctly. They are all very professional and courteous. I will always use this facility for my vehicle. More
Spring Cleanse After a hard, snowy, cold, pot hole Winter; I took my Toyota Rav 4 (04) to World Jeep for a Oil & Filter Change, Wheel Balance, Wheel Alignment and 4 After a hard, snowy, cold, pot hole Winter; I took my Toyota Rav 4 (04) to World Jeep for a Oil & Filter Change, Wheel Balance, Wheel Alignment and 4 tire pressure's. My spare tire needed tightning up on the back of the SUV to stop a rattling noise. World Jeep accomplished all the tasks I asked for in a very professional manor. I needed shuttle service back to my home and back to World Jeep when the service was done which they did. All in all it was a good experience. More
Service staff was very helpful After experiencing the same issue with my Chrysler 200 (which was shutting off on me while I was driving) I called to schedule an appt. I spoke with M After experiencing the same issue with my Chrysler 200 (which was shutting off on me while I was driving) I called to schedule an appt. I spoke with Maggie who was patient with me even though I was irate. As she could not help me with a loaner vehicle she asked if I wanted to speak with a manager. She took down my contact information and called me back about 10 minutes later offering me to drop my vehicle off that day (3:30pm) and pick up a loaner. I spoke with Daniella at the service center when I got there and she was helpful. Took my keys, gave me keys to the loaner and I was on my way. The next day I got a call saying the issue was resolved, I can pick up my car and drop the loaner off. Oh and my car was given a wash and fluids topped off. Couldn't ask for anything more. Thank you. More
Excellent service I love this dealership! Their service department is excellent! Daniela is friendly, courteous and very professional. I just had my jeep detailed I love this dealership! Their service department is excellent! Daniela is friendly, courteous and very professional. I just had my jeep detailed and I was very pleased! Looks like new again! More
excellent service and staff Staff were courteous and very efficient. An excellent experience. Highly recommend. I have been here many times and I plan on continuing that pract Staff were courteous and very efficient. An excellent experience. Highly recommend. I have been here many times and I plan on continuing that practice here. More
World does a great job World Chrysler, Jeep and Ram does the service on both my wife's jeep and my Ram. Lou and his team do a great job whenever we need them. World Chrysler, Jeep and Ram does the service on both my wife's jeep and my Ram. Lou and his team do a great job whenever we need them. More
Committed to Customer Since writing this review, the dealer contacted me directly and has resolved my concerns regarding communication with the customer etc. I appreciate t Since writing this review, the dealer contacted me directly and has resolved my concerns regarding communication with the customer etc. I appreciate their concern for their relationships with customers and commitment to exceed expectations. I made an appointment, dropped the Jeep off the night before so they had ALL day to work on the vehicle. Didn't hear from the mechanic all day, called them at 4:30pm only to find out that they hadn't done any work I requested and presented me with a two thousand dollar quote for work that I didn't ask for. Vehicle finished the end of the next day (I had to call again for a status update). Gave me someone else's invoice when I paid the bill. My expectations of this dealer were much higher than this - I might as well take it to an off brand shop and save on the labor rate. More
Always great to deal with!!!!! I have dealt with this dealership for sales and service and I couldn't be happier.They always go above and beyond. I hope to own a jeep again one day I have dealt with this dealership for sales and service and I couldn't be happier.They always go above and beyond. I hope to own a jeep again one day and it will be with them!! More