Back

World Chrysler Dodge Jeep RAM - Service Center

Shrewsbury, NJ

4.6
689 Reviews

689 Reviews of World Chrysler Dodge Jeep RAM - Service Center

Sort by
April 04, 2016

Courtesy and Respect, From the moment I walked into the service center I was greeted with a smile, was treated with, Courtesy and Respect...as if they knew me for a long ti More

by MRDISNEY1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Alston
Apr 05, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello MRDISNEY1232, Thank you so much for your kind review. I am so happy to hear that you had such an enjoyable service experience with us. At World, we like to treat our customers like family, and we strive to make getting your vehicle serviced as pleasant and easy as possible. It's wonderful to hear that Ken and Tyquan were helpful to you. They are important members of the World team, and we are lucky to have them. I appreciate that you chose World and we look forward to seeing you for your next service appointment! Best, Joe Wajda, GM

April 04, 2016

Fiona's visit Everyone in service is always professional and extremely pleasant to work with. I would recommend the service department at World Jeep to anyone inter More

by lordawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to leave us a review. It makes me so happy to hear that you continue to enjoy your service appointments with us. At World, we do our best to make getting your vehicle serviced as easy, quick, and positive as possible. Our friendly service rep's truly enjoy assisting our customers and they are vital to the success of our dealership. I appreciate your recommendation, and we look forward to seeing you again! Warmly, Joe Wajda, GM

April 04, 2016

Parking sensors were not working. Technician reconfigured system, everything is now good.. Warranty item. Also asked for an update for steering wheel heater. This More

by ROBETWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Semenza
Apr 05, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi ROBETWS, Thank you so much for your review, I am so happy to hear that your parking sensors are back in working order! I apologize for the misunderstanding in regards to your steering wheel heater. We would be happy to set up another appointment to fix this. May I have your contact information so that I may call you personally to set up an appointment? Thank you so much, Lou Zuluaga Service and Parts Director

March 30, 2016

Daniela and the tech team are courteous and efficient. Easy to make an appointment. My jeep is well taken care of. Staff is nice. Does good work for a good price. Repeat customer. No need to go anywhere More

by TOKEEFE255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello TOKEEFE255, Thank you so much for taking the time to leave us a review! I am so happy to hear that you continue to have great experiences with Daniela and our service department. We truly strive to make getting your vehicle serviced as enjoyable and convenient as possible, and Daniela does a great job of bringing this goal to fruition. Thank you so much for being such a loyal World customer! We look forward to seeing you again. Warmly, Joe Wajda, GM

March 28, 2016

3 month service Kudos to the service department, specifically Daniella. She was spot on when she indicated that the service will take 1 hour. Overall, painless, eas More

by refelicia3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello refelicia3, Thank you for your kind review. I am so happy to hear that you had a great experience with our service department! Daniella is an asset to the World team and she genuinely cares about helping her customers. She never wants customers to have to wait a minute longer than necessary, and she is an important member of the World team. Daniella will be so pleased to read your review! I appreciate that you chose World Jeep for your vehicle's servicing, and we look forward to seeing you again! Best, Joe Wajda, GM

March 25, 2016

Fast and friendly service I've been purchasing and servicing my Jeeps at this dealership for 11 years. The service managers have always been friendly and professional. I have More

by pfffter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Papa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi pfffter, First of all, thank you so much for being such a wonderful, loyal World customer. It means a lot that you continue to choose us for all your automotive needs, and I am so appreciative to you for it. I'm happy to hear that you have built such a great rapport with Lou and Tom. They are important members of the World team who understand the importance of doing great work while also providing superb customer service. Lou and Tom are vital to the success of our service department and we are lucky to have them. Thank you so much for recommending us and for being such a great customer. We look forward to continuing our relationship with you, and we hope to see you again soon! Warmly, Joe Wajda, GM

March 24, 2016

service They always keeps you informed of what's needed done to maintain value and performance of car. If you don't want it done 'just say no' and they get on More

by JIMANDERSON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello JIMANDERSON7, Thank you for the review! I am so happy that you continue to have great service visits with us. We promise to never pressure our customers into making any unnecessary repairs and we strive to provide you with a relaxing, stress-free experience overall. I appreciate that you continue to entrust us with your vehicle, and we look forward to seeing you again. Best, Joe Wajda, GM

March 24, 2016

Very rude and condescending I live in New York but put my car there because the salesman. I have been taking my car in there for the numerous services that this car needed along More

by Annoyed4317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Mar 31, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hello, I'm sorry to hear that you have a negative experience with us. We truly want our customers to be satisfied and respected when at our dealership. I would like to help in any way that I can. May I have your name and the best way to reach you, so that we may further discuss this matter? I look forward to speaking to you. Best, Lou Zuluaga Service and Parts Director

March 23, 2016

Great staff in the service dept. Very helpful getting my vehicle in & finished quickly due to my busy schedule. Thank you for your courtesy & offering to drive m More

by BURDEN.AMANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi BURDEN.AMANDA, Thank you for your kind words. I am so happy to hear that you had a quick, yet enjoyable experience with our service department. I can completely understand appreciating a bit of peace and quiet, and I am pleased that we could provide this for you. At World, we know that customers have busy lives and often do not have time to wait for repairs to be made. Therefore, we are always more than happy to drive our customers home, and pick them up when their vehicles are ready. Thanks for choosing World and for your thoughtful review. We look forward to seeing you again. Warm Regards, Joe Wajda, GM

March 19, 2016

would have been perfect I just had an 18 month service done on my jeep. I am missing a tire valve cap on passenger side front tire. I noticed that the other caps were loose More

by harriswj3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2016 -

Circle Chrysler Dodge Jeep Ram responded

Hi harriswj3, I'm sorry to hear that you had a disappointing service experience with us. I would like to call you so that we can further discuss your experience. May I have your name and the best way to reach you? I am happy to help in any way that I can. I look forward to speaking with you. Thanks so much, Lou Zuluaga, Service and Parts Director

...
55
...