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World Chrysler Dodge Jeep RAM - Service Center

Shrewsbury, NJ

4.7
690 Reviews

690 Reviews of World Chrysler Dodge Jeep RAM - Service Center

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November 15, 2024

Just awful communication. Car was with them for a week and I had to call everyday to see what was going on with it and no one could tell me or give me a call back to update me More

by MDR-RB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Daniela Ferreira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Mike, We apologize for any inconvenience you have experienced…sometimes it takes time for parts to come in but I apologize for any breakdown in communication. Thanks, Joe Wajda General Manager jwajda@worldsubaru.com

November 11, 2024

Great service and very helpful . Ever have an issue getting an appointment . Always happy with service. More

by Tory227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa, Joe Christiana
Nov 13, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

A very good place very professional. The service is very professional and the desk. People are very knowledgeable and courteous. More

by Carminemetfan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

There is a courteous staff. Accurate information. given prior to expensive repair Comfortable waiting area. More

by davisduzit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 31, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Always so helpful go above and beyond whether buying a vehicle or servicing one excellent overall experience More

by georgekklodin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Nov 01, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2024

The biggest problem is their lack of communication when your car is in their shop for service. There is little if any follow-up communication. Other than that, a good dealership. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Hi Dan, Thank you for your feedback. While I’m pleased to hear you like our dealership, I apologize for the poor communication from service while your car was in the shop. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention and will use this feedback to improve our processes. Thanks, Joe Wajda Executive Manager jwajda@worldsubaru.com

October 21, 2024

The service manager Tom Papa is top notch and takes great care of his customers, I’ve been using this shop for over 5 years and I always know things will run smoothly. More

by cjfrank824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Oct 25, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Hi, thanks for your praise and kind comments about Tom. We hope you have a great day!

October 21, 2024

Not as good as it has been in the past. Was told different answers about getting a loaner. Advisors are very good but the organization of the service department is not like it used to be. More

by cathyw315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Oct 25, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Hi Cathy, Sorry, we didn’t earn 5 stars this time! We do our best with loaner availability, kindly email me directly for your next service and I will make sure one is set aside for you. Joe Wajda General Manager jwajda@worldsubaru.com

October 19, 2024

Great service. Excellent customer service. Don’t have to wait long for an oil change. More

by VelezA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Oct 22, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

They did an excellent job. My car was done ahead of schedule and they were accommodating with the pickup arrangements More

by Robm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Christiana
Oct 04, 2024 -

Circle Chrysler Dodge Jeep Ram responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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