I just leased the new 2021 KIA Seltos from Citrus Motors KIA in Ontario. The experience from beginning to end was awesome. Sandy Watson, from the Sales Department greeted me with a friendly smile and a warm welcome. From the start, Sandy was patient and very knowledgeable of the inventory. I explained to her what vehicle I wanted, and she wasted no time getting the vehicle prep from me to test drive. Absolutely no hassle. I was very pleased with her customer service. Once it was time to complete the paperwork, she introduce me to Nicholas Morales, the Team Lead. Mr. Morales made the transition from the credit check, to pricing offers, to explaining additional warranty specials in detail seamless. I appreciate his honesty and his realistic view on closing the deal. He never made me feel like a dullard, and he really cared about me getting the best deal possible. I had to leave for work, and I couldn't complete the deal. The next day when I returned, Nicholas had all my documents ready to sign, and the car detailed clean for delivery. Amazing crew at Citrus Motors. I definitely in the future will purchase my vehicles from Citrus Motors. A couple days later I received a follow-up call.
Follow up: I received a follow up call with Sandy Watson. She wanted to know if everything was to my satisfaction, while expressing to me that the Kia employees would be available anytime I had any questions. Thank you, Sandy!