Citrus Motors Kia
Ontario, CA
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423 Reviews of Citrus Motors Kia
A car wash at the end of my service experience would have topped off an otherwise bad experience of having to take my truck in for repair. The service representative was very friendly, knowledgable and kept topped off an otherwise bad experience of having to take my truck in for repair. The service representative was very friendly, knowledgable and kept me informed all of the way through the service experience. More
Excellent customer service, friendly staff and great facility. Great people to work with. Service personnel greeted me with a friendly, welcoming smile. She was able to handle my questions in a very pro facility. Great people to work with. Service personnel greeted me with a friendly, welcoming smile. She was able to handle my questions in a very professional manner and very expertlike. I've always liked coming to this dealership. More
Eriquez in customer sevice made me fill very comfortable in explaining the service problems on my lincoln.He reviewed all the options, that included discounts. When the work was done, my truck was back in g in explaining the service problems on my lincoln.He reviewed all the options, that included discounts. When the work was done, my truck was back in great shape. this dealer is very reliable. i will recomend others to them. Kevin Onyeyiriuche Corona California. More
We have never been disappointed with Citrus from the day we purchased our Town Car right up to the present! Our Service Advisor, Dean LeBlanc, could not be nicer! He treats us as though we are his only we purchased our Town Car right up to the present! Our Service Advisor, Dean LeBlanc, could not be nicer! He treats us as though we are his only customers! I'm sure he is the same way with all his clients, but it makes us feel very special! Citrus Motors, and its employees make it s pleasure to go there! Clean, great atmosphere, and Dean LeBlanc!! Dan Friberg More
HATS off to Mr. Dean LeBlanc!! He is the best. I have never had a better salesperson. As far as Citrus Ford Motors, very clean, friendly atmosphere. There is always someone making sure you, the custome never had a better salesperson. As far as Citrus Ford Motors, very clean, friendly atmosphere. There is always someone making sure you, the customer, are okay and are being assisted. Thank you for a wonderful visit!! I will be back!! Michelle More
i am posting this review of my visit to citrus motors cause i feel that other dealerships should duplicate their daily routine of business as exemplory as citrus ford.don't take my word for it go see for cause i feel that other dealerships should duplicate their daily routine of business as exemplory as citrus ford.don't take my word for it go see for yourself and post your own opinion.if there's a problem , just let them know , i'm sure it'll be delt with right a way. More
Great service and communication. Highly recommend to all. Dealership did an excellent job of making sure that all diagnostic tests and eventual problems were explained throughly. Enrique did a great job of c Dealership did an excellent job of making sure that all diagnostic tests and eventual problems were explained throughly. Enrique did a great job of calling me with updates and offered services to me that otherwise I'd have never known about. Looks a little like Brad Pitt as well. More
The rating received above is due to outstanding customer service and attention to detail by Mario Ramos. I am quite pleased with the way I was treated and the manner in which they addressed the issues with service and attention to detail by Mario Ramos. I am quite pleased with the way I was treated and the manner in which they addressed the issues with my vehicle. I have only gone to citrus motors for maintenance (etc) on my vehicle and all the svc reps were good but Mario stands out among them for his dedication to diagnosis, resolution, and follow up. If you need to know more about why i rate Mario so well. Please call me at 909.262.9590 mobile. Thanks. More
I bought a new FORD F-150 pickup truck in October 2009 from Downtown Ford in Sacramento because my Dad works there. I live in Riverside and work in Ontario. I chose Citrus Motors as my place of service from Downtown Ford in Sacramento because my Dad works there. I live in Riverside and work in Ontario. I chose Citrus Motors as my place of service for my new truck because it is located near my work. I am extremely pleased with Cirtus Motors due to their fast service; friendly, polite, and caring workers; and the professionalism and cleanliness of the overall facility. I have had a different service advisor for each of the handful of visits I have had to Cirtus Ford so far, and they ALL have been extremely nice and willing to help me with whatever service my truck needs as fast and efficient as possible. This time I brought my truck in because it wouldn't start. My service advisor was Sheri Prince. She was very concerned about getting my truck repaired as soon as possible. She was very friendly and attentive and constantly gave me updates about my truck. I have previously owned two other vehicles in my life thus far, and Citrus Motors is BY FAR the BEST dealership/repair facilty I HAVE EVER been to. More
I brought my Ford 150 truck in for service (engine lite on ) I explained the problem to Sheri and she Booked an appointment right away, Took the truck in the next day and had the Tech look it over and foun on ) I explained the problem to Sheri and she Booked an appointment right away, Took the truck in the next day and had the Tech look it over and found that the Computer lost memory and needed to be reprogrammed, contacted me as soon as she new the problem was being looked at and did a follow up call to inform me that the problem was being addressed and will let me know when the Truck would be finished, About an hour and a half I received a call that the Truck was done and ready for pickup, I asked how much and she said no charge, its was covered. I know Ford has been lack in customer care and product for some time and now I really am impressed !!!! You have restored my faith in what FORD stood for, for a long time if you wanted a care that would last you bought a FORD. My father my grandfather and most of my family have always had a FORD. And now I am pleased to say I now have a 2007 FORD 500 all wheel drive for my wife and a F150 for my self. And thank you Sheri Prince for you help and friendliness and keeping me informed about the work in progress You can really say FORD HAS A BETTER IDEA THANK YOU John Galongo More