Citrus Motors Kia

Easily the best service department I've ever been to. Very impressed with the way Enrique checked out my vehicle, and the recommendations he suggested that were needed at that time, and in the future. He Very impressed with the way Enrique checked out my vehicle, and the recommendations he suggested that were needed at that time, and in the future. He gave me a timeline when the vehicle would be ready, and the job was completed on time. More

I contacted dealerships late one night via the internet to get availability and pricing on a 2010 Ford Edge. Citrus Motors contacted me immediately the next morning both by return E-mail and a phone call. to get availability and pricing on a 2010 Ford Edge. Citrus Motors contacted me immediately the next morning both by return E-mail and a phone call. My husband and I went into the dealership that evening and began working with John from internet sales on the car of my dreams. Right from the start he let me know he would go the extra mile to get my business. Because they didn't have the car I wanted on their lot, the dealership had to locate one elsewhere. I wanted a special color and certain accessories, so we ended up closing the dealership three nights in a row trying to find the car. Throughout this whole process I never felt pressured to buy or had to play "Let's Make A Deal". John was honest about pricing and fair with my trade-in. I love my new candy apple red Ford Edge, and would recommend this dealership to everyone. Thanks John for making it happen! More

This is the first time in a long time that I have encountered a Service Advisor (Enrique Velez) that was knowledgeable and coustomer service oriented. He answered all my questions and concerns and g encountered a Service Advisor (Enrique Velez) that was knowledgeable and coustomer service oriented. He answered all my questions and concerns and gave me some things to think about for future maintance. More

My car was towed into the dealership and I was given an excellent time frame from Sheri Prince, she called me right away and followed up when she said she would and gave me all the information accuratley. excellent time frame from Sheri Prince, she called me right away and followed up when she said she would and gave me all the information accuratley. I appreciate her service and following my vehicle from beginning to end. It was an unfortunate situation I was in, I recieved contaminated fuel and it damaged my fuel system. Citrus recognized the problem right away and repaired the damage, my car is running again like new. Also I have been going to Citrus Motors since I bought my 2002 Ford Escape there and I have to say the service has improved significantly. Next time I come into the service department I will definitley ask for Sheri. Karla Frame More

We have two Kias and have used other dealships, but after our experience with Citrus Service Dept, we will only be coming back to them. We were even able to get a same day appointment. While I was waiting in our experience with Citrus Service Dept, we will only be coming back to them. We were even able to get a same day appointment. While I was waiting in lobby,Dean kept me updated as to status. Dean has gone out of his way to help me. He is even trying to help reslove a problem that another dealership created. More

I took my Kia Sedona in for the 30,000 mile maintenance and rear bake service. I was very happy with the friendliness of the staff. One thing that I particularly loved was that the waiting area had a Lego and rear bake service. I was very happy with the friendliness of the staff. One thing that I particularly loved was that the waiting area had a Lego table (I had my 3 small children with me, and it kept them entertained the entire time!). More

The service was great and the tire prices were great. The service advisor, Sheri Prince, was very helpful, friendly, and prompt at getting my quote. I highly recommend her as a service advisor. We were very service advisor, Sheri Prince, was very helpful, friendly, and prompt at getting my quote. I highly recommend her as a service advisor. We were very happy with the quick service, too, and are very happy with our new tires. Thank you. More

A car wash at the end of my service experience would have topped off an otherwise bad experience of having to take my truck in for repair. The service representative was very friendly, knowledgable and kept topped off an otherwise bad experience of having to take my truck in for repair. The service representative was very friendly, knowledgable and kept me informed all of the way through the service experience. More

Eriquez in customer sevice made me fill very comfortable in explaining the service problems on my lincoln.He reviewed all the options, that included discounts. When the work was done, my truck was back in g in explaining the service problems on my lincoln.He reviewed all the options, that included discounts. When the work was done, my truck was back in great shape. this dealer is very reliable. i will recomend others to them. Kevin Onyeyiriuche Corona California. More

Excellent customer service, friendly staff and great facility. Great people to work with. Service personnel greeted me with a friendly, welcoming smile. She was able to handle my questions in a very pro facility. Great people to work with. Service personnel greeted me with a friendly, welcoming smile. She was able to handle my questions in a very professional manner and very expertlike. I've always liked coming to this dealership. More