City Chevrolet of Grayslake

Deceitful, stay away. Extremely dishonest. Straight up lied to me about a vehicle price at another dealership, saying it was being advertised at $1000 less with military di Extremely dishonest. Straight up lied to me about a vehicle price at another dealership, saying it was being advertised at $1000 less with military discount and that since I wasn't military, they wouldn't honor it... and it took me less than 5 minutes to call the other dealership and confirm that they were lying... and they refused to apologize or make it right with me. Definitely will not be getting my business. STEER CLEAR of this place. More

Most rudest car dealership. I just had the worst experience at a dealership. These people told me they would diagnose my car for free only to have it repaired by them. So I could I just had the worst experience at a dealership. These people told me they would diagnose my car for free only to have it repaired by them. So I could not take my car anywhere else that would be a lot cheaper. I walked out and took my car. I've filed complaints against them. This looks like blackmail. Do not go to this dealership.Flag Chevrolet is a crooked dealer. More

TERRIBLE EXPERIENCE STAY AWAY! The rudest most unprofessional staff down to the GM. Bought a truck almost $30,000 - we were told the truck was dirty and that it needed wa STAY AWAY! The rudest most unprofessional staff down to the GM. Bought a truck almost $30,000 - we were told the truck was dirty and that it needed washing it was late in the evening so we brought it back in the morning to get it washed, turns out we have DAMAGED and not dirty rims. We were promised to be taken care of.... now FLAG owns the dealer we take it in on March 29th, we were given a courtesy car and the RUDEST, CONDESENDING & AGGRESSIVE "HALF manager" MARTIN P. promised to get it fixed, they have the best rim person in the states! Ok, TWO weeks later we get the truck back and they say they can not fix it! WOW! it took two weeks for this? and now you wipe your hands clean! Asked for a business card and he practically threw it at my husband. We moved on to talk to NAIM S. THE "GM" again, we were merely snub off, and with that condescending tone of "WE ARE NOT RESPONSIBLE" ! WOW you had my truck for two weeks and now your not responsible! WHY DO YOU HAVE TO BE SO RUDE TO YOUR CUSTOMERS?? DONT LIE TO US! IF YOU SAID YOU WERE GOING TO FIX IT THEN FIX IT! OWN UP TO YOUR WORD! More

i would not go to this dealership lease a new 2018 chevyequinox and deal with sale manager his name chad m he told me that I coud get a 6 month pullout program on my 2015 chevy equin lease a new 2018 chevyequinox and deal with sale manager his name chad m he told me that I coud get a 6 month pullout program on my 2015 chevy equinox lease he did not do whet he said they did not pay the 4.410 that was still own on my 2015 chevy equinox and they put it on my it was put on my credit report what a joke with him he like to screw people that come into the dealership now thanks to him my old 2015 chevy equinox sat at the dealership from December 7 2017 January 25 2018 do not buy a new vechel or lease from this dealership they my do the same thing to someone else and still not pay from rock Chevrolet does not take 3 months to take care of this problem they caused chad m also did not gave me my odometer disclosure statement when I turn my 2015 equinx on December 7 2017 had to call and ask for my ods it was a joke with him it only takes 10days to take of this problem that chad m has caused he is a big joke lie after lie s with him very dishonest person you will be very unhappy going to this dealership to getto get ripped off I will not go to this dealership everagain to have the same thing happen to me again nor wil I not have them work on my new 2018 chevy equinox in there service department they my also ripped me off there to More

Great service SAM Zayed was excellent and went above and beyond to help me ,,, he’s a great salesman ???????????? I would highly recommend him to everyone! Excellen SAM Zayed was excellent and went above and beyond to help me ,,, he’s a great salesman ???????????? I would highly recommend him to everyone! Excellent ?? More

Great experience! Great customer service. Brett and Jajuan assisted me with my car. At first the car I wanted was set for me but the gentlemen brought out another and I Great customer service. Brett and Jajuan assisted me with my car. At first the car I wanted was set for me but the gentlemen brought out another and I fell in love with it. I recommend Rock Chevrolet in Grayslake for anyone looking to purchase a vehicle. The vehicle was brand new, washed and prepared. The dealership also filled the tank before I left! More

New car purchase Great service, affordable, and professional. I would highly recommend purchasing a new vehicle from Brett Ashmus and Rock Chevrolet in Grayslake, IL. Great service, affordable, and professional. I would highly recommend purchasing a new vehicle from Brett Ashmus and Rock Chevrolet in Grayslake, IL. I love my new 2014 Volkswagen Passat More

Excellence Thank you to Chad muholland and Bret. For the great service. And attention to detail. They did a great job walking us through the process of buying Thank you to Chad muholland and Bret. For the great service. And attention to detail. They did a great job walking us through the process of buying a new car. More

Shady Was casually browsing cars for replacing my lease in the spring. Was told that they would be able to take my lease in on trade and get me where I want Was casually browsing cars for replacing my lease in the spring. Was told that they would be able to take my lease in on trade and get me where I wanted to be financially. I was concerned they wouldn’t and confronted that concern to the salesman. He reassured me it would be no problem. Submitted a finance application. Sure enough came back and was 2-300 over where I wanted to be payment wise and told me exactly what I expressed to the salesman. These people are shady and will do whatever it takes to try and get you into something out of your budget. I did not buy a vehicle and would not recommend anyone going here. More