Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,945 Reviews
Call Service Center (855) 791-3984

1,945 Reviews of City KIA of Greater Orlando - Service Center

Sort by
September 09, 2025

Thank you for the best service. Excellent customer service and care. We really appreciate all your help More

by VZLANALAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bahnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 08, 2025

Zach took care of everything when I arrived for my appointment. He provided extra service options as needed and explained all the details. More

by gramirez011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
September 07, 2025

Easy to deal with and attend to my needs Phenomenal job by Terrance and team More

by shannareid
Recommend Dealer
Yes
Employees Worked With
Tee
Report | Print
Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

September 07, 2025

Great service, thorough inspection, comprehensive feedback. I can trust that I will be treated fairly. More

by Marcos Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Cordoba.
Report | Print
Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 07, 2025

Like always, it was a very good service. Fast and serious. With very professional people. More

by Juank5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 07, 2025

Excellent service! My first car! My first loan, and they were incredibly nice to me, with positivity and empathy, from the store manager to my salesperson, who did ever More

by GIGICENERINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All great!
Report | Print
Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

September 07, 2025

Everything was excellent at City Kia, from the beggining everybody listened and help me trough the whole process, finding the best solution for me make the difference, Willians, Christian, Gabriel!! Everybo More

by ANDRESIRAUSQUING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willians Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Report | Print
Sep 07, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

September 07, 2025

This was unfortunately the 3rd time trying to get the car fixed with the locks not working . Was there for 6 hours yesterday with only being checked on once . Appointment was at 9, car wasn't taken til 11:30 More

by Kcathon
Recommend Dealer
No
Report | Print
September 07, 2025

Great service department especially Franco does an excellent job of providing great service and excellent job of communicating any taking care of any problems. More

by ITORRINGTON2617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco P.
Report | Print
Sep 08, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

September 06, 2025

Every one was very helpful it was a pleasure dealing with them from the sales manager to the customer service department More

by FPAUL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Carmenatty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin
Report | Print
Sep 06, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando. Quin, Marie, and our team look forward to having you as a valued customer for many years to come!

1
2
...
195