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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,664 Reviews
Call Service Center (855) 791-3984
Today: 7:00 AM - 9:00 PM Open Now
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1,664 Reviews of City KIA of Greater Orlando - Service Center

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April 17, 2025

Professional. Easy, prompt, was kept in the loop about my car at all times. Clean, customer service superb More

by Leahhorton7
Recommend Dealer
Yes
Employees Worked With
German Luis
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Leah, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was professional, easy, prompt and kept you in the loop about your car at all times.

April 17, 2025

Franco its good he help wi tb everything Franco its good he help wi tb everything More

by BIAGGIO9126
Recommend Dealer
Yes
Employees Worked With
Franco pagano
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Apr 18, 2025 -

City KIA of Greater Orlando responded

BIAGGIO, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was good and helped you with everything.

April 17, 2025

An absolute pleasure to work with and very attentive I look forward to conducting future business with AG and city kia More

by ewelshjr
Recommend Dealer
Yes
Employees Worked With
AG
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Apr 18, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving AG this remarkable review! We are delighted to know that he was a pleasure to work with and very attentive. Looking forward to serving you again in the future when the time comes.

April 17, 2025

Always great service Always great, professional and timely service at this location. Would definitely recommend! More

by erika.torres06
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Erika, Thank you for leaving us this amazing review and recommendation! We are happy to know that our team is always great, professional and timely. We look forward to continue serving you in the future when the time comes.

April 17, 2025

I changed the oil, filter and brakes and it was supposed to be done through the installment plan that I applied for and he put it directly on my account debit, I'm upset because I only saw this when I got h More

by elaideccs
Recommend Dealer
No
Employees Worked With
I changed the oil, filter and brakes and it was supposed to be done through the installment plan that I applied for and he put it directly on my account debit, I'm upset because I only saw this when I got home, he didn't listen to anything I said, he just
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April 17, 2025

Great service and great staff They got my car fixed in a very timely manner. More

by moran_glenn
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Moran, Thank you for leaving us this incredible review! We are happy to know that our team got your car fixed in a very timely manner and provided you with great service.

April 17, 2025

Nice place, good service, respectful people Waiting room excellent and comfortable Experience people, rapid service More

by Ivonnehoepp
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Providing rapid and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were respectful and you enjoyed our waiting room. We wish you safe travels until we meet again!

April 17, 2025

They just want to reap you apart on anything and that is all their priority. First on the service side then on extremely expensive parts then a sales person trying to force you to trade your car with no nec More

by EDWINROLLAND72
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Edwin, Thank you for your feedback. We are sorry to hear that you were disappointed with your service visit and trade-in. We would like to discuss this matter with you a little more, please give us a call at our dealership and ask for Service Manager. We would love to help you!

April 17, 2025

Abel brinda excelente atención y la calidad del servicio es excelente, muy satisfecha con el servicio brindado More

by VANESSACEGARRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
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Apr 18, 2025 -

City KIA of Greater Orlando responded

VANESSA, Para City KIA of Greater Orlando, brindar un servicio excelente es fundamental, y nos complace que los esfuerzos de Abel hayan sido de su agrado. Nos alegra saber que le brindó una excelente atención.

April 17, 2025

They returned the car to me dirty, with the air conditioning on full blast, I had to wait a long time to return the car and to pick it up!! More

by MAPOLO1070.YURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maximiliano Ercolani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

Yuri, We appreciate you taking the time to write this honest review. We are very sorry to hear that your service experience was unpleasant due to the vehicle being dirty and A/C being on full volume. Your feedback matters to us and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would be happy to help you.

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