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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,401 Reviews
Call Service Center (855) 791-3984

1,401 Reviews of City KIA of Greater Orlando - Service Center

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March 25, 2025

Great service. Abel's customer service and willingness to help and provide constant communication was amazing. More

by DANNY.MALDONADO
Recommend Dealer
Yes
Employees Worked With
Abel
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Mar 26, 2025 -

City KIA of Greater Orlando responded

DANNY, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he was willing to help and was in constant communication with you. We wish you safe travels until we meet again!

March 25, 2025

Warranty issues for a defect that Kia says they won't cover and the supposed bumper to bumper extended warranty I purchased won't cover it either. More

by TROYBEITZ
Recommend Dealer
No
Employees Worked With
Abel
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Mar 26, 2025 -

City KIA of Greater Orlando responded

We appreciate you taking the time to share your experience with us, and we understand your disappointment with the service department by not handling your vehicle warranty efficiently. We would like to speak to you more on this matter, please give us a call at our dealership and ask for the Sales Manager. They would be glad to help you.

March 25, 2025

Excellent customer support experience at City Kia, thanks to Abel and Josh. Both were incredibly helpful, professional, and went above and beyond to assist me. Their knowledge and commitment to providing gre More

by RODR7809
Recommend Dealer
Yes
Employees Worked With
Abel and Josh
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Mar 26, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Abel and Josh this stellar review and recommendation! We are delighted to know that they were incredibly helpful, professional, went above and beyond to assist you, knowledgeable and committed to making your service visit a pleasant one. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 25, 2025

Good communication with employees Jonathan. Good costumer service and honesty all time. Thank you Jonathan More

by Stephanie Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan service
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Mar 26, 2025 -

City KIA of Greater Orlando responded

Stephanie, We appreciate you for leaving Jonathan this marvelous review! We are delighted to know that he was good with his communication with you, honest and provided you with good service. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 24, 2025

Horrible service, you take the vehicle for something minor and you stay with the vehicle for days, and we I finally got my car back and it smell like xxxx. Awful service. More

by Hgt-82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
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March 24, 2025

Jason was great and needs a raise and promotion. Service was was good and fast More

by IEAKAOLMSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 24, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jason this wonderful review! We are pleased to know that he was great and provided you with good/fast service. We hope to serve you again in the future when the time comes.

March 24, 2025

Bad service and people very rude. The lie in the paper of the service and want you sign the paper. Bad service More

by EMAUELARRRROOOYYOOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilfrenk Tejidor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2025

Jason was great and needs a raise and promotion. Service was was good and fast More

by IEAKAOLMSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Mar 24, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jason this wonderful review! We are pleased to know that he was great and provided you with good/fast service. We hope to serve you again in the future when the time comes.

March 24, 2025

I brought the car in for some safety issues without a appointment and asked for some estimates for other items. A leak in my windshield washer system was quoted at $325 and replacing a headlight and bra More

by TOYNSTEVE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Anon
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March 24, 2025

In city kia I received attention quickly, they explained everything my car needed and made me the appropriate recommendations; the staff was friendly and cordial, thank you Jay Torres More

by NADIAYELIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Nadia, Thank you for leaving Jay this positive review! We are happy to know that he was friendly, cordial and explained everything your car needed and made you the appropriate recommendations. Please do not hesitate to let us know how we may be of further service to you.

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