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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,397 Reviews
Call Service Center (855) 791-3984

1,396 Reviews of City KIA of Greater Orlando - Service Center

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March 24, 2025

Abel was fantastic. He helped me the whole time. I got there at 645am and he told me it would be a few hours to change my brakes due to being short staffed. I ended up l More

by TMichaelU21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Abel this flawless review! We are thrilled to hear that Abel took phenomenal care of you and your automotive needs. We are pleased to know that he was fantastic, helped you the whole time and got you a small discount since you had to wait so long due to us being short staffed. We hope to serve you again in the future when the time comes.

March 23, 2025

I been waiting for recall parts since August 2024 and still no update. I have serviced my vehicle there every time and still haven’t been updated. I feel like they restart my request every single time I’ More

by ANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department & parts
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March 23, 2025

No matter what time you take your car in, you’ll end up waiting more than 4 hours just for an oil change. Plus, they try to add more services that they claim your car needs every three months, even when yo More

by WINDER.ARANGUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services
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March 23, 2025

A short time ago they were excellent. But right now had been dropped in efficiency More

by Francisco Canton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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March 23, 2025

Worst custumer service in the whole xxxxing planet. Made me wait almost 13 hours for my service. I dropped my car at 945am and they gave me an estimate at 330pm. They finished my service at 830pm. xxxx More

by Cjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 23, 2025

It was a great experience and Franco was extremely awesome and helpful . I would definitely recommend. More

by india.means92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Mar 24, 2025 -

City KIA of Greater Orlando responded

India, We appreciate you for leaving Franco this marvelous review and recommendation! We are delighted to know that he was extremely awesome and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 23, 2025

Friendly atendances but take over two hours for oil change, but i like that i can pay in payments, over all im very aatisfy More

by 19NOELPEREZ65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Mar 24, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was friendly and you like that you can pay in payments. We apologize for the long wait time if there is ever anything more that we may help you with please do not hesitate to let us know.

March 23, 2025

The service in Kia was great and Nate was very kind and effective in his service More

by rlsramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Nate this fantastic review! We are happy to know that he was very kind and effective. Please do not hesitate to let us know how we may be of further service to you.

March 23, 2025

Excelente atención de parte de Abel, que fue la persona que me tocó en la atención More

by Delia Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almando
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Delia, ¡Gracias por dejarle a Abel esta excelente reseña! Nos alegra saber que le brindó un excelente servicio.

March 23, 2025

When I arrived Jocelyn helped me immediately being kind, helpful and sweet with me, thanks to Jocelyn! More

by JOSLEYMARNUNEZM.18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jocelyn this incredible review! We are happy to know that she helped you immediately, was kind and sweet with you. Please do not hesitate to let us know how we may be of further service to you.

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