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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,393 Reviews
Call Service Center (855) 791-3984

1,392 Reviews of City KIA of Greater Orlando - Service Center

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March 22, 2025

They’re slow, charge for everything, make you pay for services and say it’s required. Not accommodating at all. Charged me $200 for an oil changed, looks more like a staff hang out. No one ever has answe More

by PCARDONA.1QX9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any names
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March 22, 2025

Worse service ive received ever i went for a oil change and they did not reset the oil light, turned on my parkin break and left it on and i couldnt figure out why my car was driving weird after i left, i More

by kmestevez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
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March 22, 2025

Excelente servicio siempre nos atienden de maravilla y el trabajo con nuestro carro es perfecto More

by andruita78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan 5 estrellas
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Para City KIA of Greater Orlando, brindar un servicio excelente es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido suficiente para su satisfacción. Nos alegra saber que siempre lo tratan de maravilla y que el trabajo en su auto fue perfecto. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

March 22, 2025

Excelente servicio, todo muy limpio y bastante rápido, Abel siempre estuvo al pendiente y me explico todo al detalle. More

by Jroque257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Mar 24, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarle a Abel esta reseña tan positiva! Nos alegra saber que fue atento y te explicó todo con detalle. No dudes en decirnos cómo podemos ayudarte.

March 22, 2025

It can use some improvements in the waiting area is dark and dreary..coffee machine need upgrading and healthier snacks choices would be nice But service to my vehicle was great thank you More

by Ladeezee16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Mar 24, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our teams service on your vehicle was great. We will take your feedback into consideration thank you so much. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 22, 2025

I always receive great service when I am here! The staff are friendly and professional. I always recommend anyone with a Kia to come here. More

by AMALCOLM0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley, franco papagno
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that they were friendly and professional. We wish you safe travels until we meet again!

March 22, 2025

Franck was very professional taking out of the box done everything else quick time 10 out of 10 More

by dimitrirealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Dimitri, Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Frank's efforts met your satisfaction! We are thrilled to know that he was very professional and quick. We wish you safe travels until we meet again!

March 22, 2025

City Kia ! is always amazing during service or buying a car. I really have great experience with them especially with Stephen who was able to do my car for me. More

by briannahernandez2463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven oil change
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Brianna, We are grateful for you leaving Steven this wonderful review! We are pleased to know that he was awesome and made your experience great as always. We look forward to continue serving you in the future when the time comes.

March 22, 2025

They gave me an excellent service and I Appreciate the attention received during my visit More

by sandralup.c72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Sandra, We appreciate you for leaving us this marvelous review! We are delighted to know that our team provided you with excellent service and attention. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 22, 2025

Kia has been excellent to me, they are very communicative and have plenty of people ready to help with my questions. Thank you! More

by Marcos.hernandez.roo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Marcos, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was excellent, very communicative and were ready to help with your questions. We hope to serve you again in the future when the time comes.

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