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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,368 Reviews
Call Service Center (855) 791-3984

1,368 Reviews of City KIA of Greater Orlando - Service Center

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June 09, 2025

Great dealership to work with and do services with for my car. Good communication and friendly staff. More

by Lrosenb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Valencia
Report | Print
Jun 10, 2025 -

City KIA of Greater Orlando responded

Rosen, Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to the next opportunity to serve your vehicle needs again!

June 09, 2025

Vera good My Service, perfect, fast and easy for me, i can say this word More

by mari.nardi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Mari, We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. We look forward to the next opportunity to serve your vehicle needs again in the future.

June 09, 2025

Very professionals and expert service. Good communication with customer Explanation to the point where customer understands. Very pleased with Kia maintenance service More

by Nancy Mendez Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Nancy, Thank you for your feedback and review. We are thrilled to hear that our service experience with our team was so pleasant and we hope that you return to our dealership for our amazing customer service.

June 09, 2025

Needs to up date and needs approval all the employees are friendly and helpful especially Joe the manager More

by alejarendon2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe manager
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Alejarendon, We would like to thank you for letting us know how we are doing. Here at- City KIA, we work extremely hard to ensure that all guests are comfortable with their visit and Joe will be honored to hear you were so pleased with his customer service to mention him in your splendid review, thank you!

June 09, 2025

Josh always give 10/10 service! ! I request him everytime and he never lets me down. More

by anna.oliver61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Anna, On behalf of all of us here at- City KIA, thank you for providing us with this outstanding review and willingness to recommend Josh to others, thank you!

June 09, 2025

The guy who attended me , said that the Will be return clean, but unfornatelly , car was Delivered very dirty More

by Joercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Joercy, Thank you for your time and review. We are pleased to hear that your vehicle services was pleasant just had an issue with the vehicle being dirty. Please give us a call at our dealership and ask for the Service Manager, and we would love to further assist you.

June 09, 2025

The energy very positive the moment we entered City Kia of Greater Orlando. The sales person Cristian Melo 5 stars More

by gandiacaco15
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Melo. Christian. Finance Officer. Detailing crew
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Gandia, Thank you for your very kind review. We are always happy to hear that our customers are 100% satisfied with service they received from Cristian!

June 08, 2025

I already did your survey, fidtwen; fourteen, thirteen, twelve, eleven; 4dten, nine; eight, seven, six More

by crudozeppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Zeppi, Thank you for your review and thank you for your survey. We look forward to the next opportunity to serve your vehicle needs again!

June 08, 2025

I have this agent that didn’t wanna provide me enough explanation and my car still has the same problem,i had to pay uber for 4days and when i get my car back i had the same noise under my car honestly I More

by ambroisereginad
Recommend Dealer
No
Employees Worked With
Anthony
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Jun 11, 2025 -

City KIA of Greater Orlando responded

We are very disheartened to hear that your service experience wasn't what you expected. We value your concerns and questions and would like the opportunity to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager, we would be happy to help you.

June 08, 2025

The dealership is a great location with polite and knowledgeable staff that greatly assist guests with their needs More

by MONTES1024LUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
Report | Print
Jun 10, 2025 -

City KIA of Greater Orlando responded

Montes, Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience. In the meantime, please let us know if there is anything we can do for you!

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