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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,381 Reviews
Call Service Center (855) 791-3984

1,381 Reviews of City KIA of Greater Orlando - Service Center

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March 15, 2025

Great to work with. Got me a deal I would not have had otherwise as other dealers said they couldn’t work within the perimeters I set. More

by kelley959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Kelley, We are grateful for you leaving us this exceptional review! We are pleased to know that they were great to work with and got you a deal no one else could give. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 15, 2025

I really appreciate the service provided and the outstanding personnel. Thank you for always reaching out to check on your customers More

by JESSE.CAPOTE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

City KIA of Greater Orlando responded

JESSE, Thank you for leaving us this positive review! We are happy to know that our team was outstanding and always reached out to check on you. We look forward to serving you again in the future when the time comes.

March 14, 2025

Devon Supper is a great advisor. She took care of our car maintenance as promised on time. She advised us on the future maintenance in great detail. She went and beyond to answer More

by SITACHARI999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
Report | Print
Mar 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Devon this remarkable review! We are delighted to know that she is great, took care of your maintenance as promised on time and went above and beyond to answer all your questions with great patience. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 14, 2025

The staff was very polite and explained every to you. My tech was Zachary Gentile. He did a great job. More

by JAHHILL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
Report | Print
Mar 14, 2025 -

City KIA of Greater Orlando responded

JAHHILL, Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he was very polite, explained everything to you and did a great job. We wish you safe travels until we meet again!

March 14, 2025

My Fourth new Kia in 10 years Always retuned her because of service. My last two visits 3 hour oil change and today already going on 4 hours . I own a telluride and has had 4 call backs it’s a 2024 I m done More

by pat.harten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco
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March 14, 2025

prices are ridiculous at this point. why diagnostic got to take 4 hours just to get an answer. its no reason why im paying almost 1,000 dollars mainly because of the “labor” of your empl More

by KEIRRA_king90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
Report | Print
March 14, 2025

El agente no llamo para retirar mi vehiculo lo tuve que buscar al día siguiente llame varias veces a servicio al cliente y nada, el detalle de la Pantalla nunca se arreglo, el Chico no pego el Ticket de More

by marelinares
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
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March 14, 2025

The service is poor, managers don’t providencia solutions. Customer need to be cared. For next time More

by BURGOSSAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrián
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March 14, 2025

Salesperson Yez was very knowledgeable and super helpful. She did not waste our time. All of the staff made buying the car easy. They were kind and accommodating. More

by christinagrover
Recommend Dealer
Yes
Employees Worked With
Yezdan Givci
Report | Print
Mar 17, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Yez this stunning review! We are honored to have had the opportunity to work with you and we are glad that Yez provided you with 5-star service. We are pleased to know that she was very knowledgeable, super helpful, kind and accommodating. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 14, 2025

City kid has very good service, I was serviced in less than 2 minutes of my arrival. Jessica was very informative and nice. More

by amberlynn94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica vice
Report | Print
Mar 17, 2025 -

City KIA of Greater Orlando responded

Amberlynn, We are grateful for you leaving Jessica this flawless review! We are pleased to know that she was very informative and nice. We hope to serve you again in the future when the time comes.

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