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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,380 Reviews

1,380 Reviews of City KIA of Greater Orlando - Service Center

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March 13, 2025

I had the most wonderful experience with the service that was provided to me when I took my car for my first maintenance check. Nathaniel was very professional in his area of work. I was there less than 2 ho More

by nsaunders1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel in the service dept.
Mar 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Nate this wonderful review! We are pleased to know that he was very professional, provided you with all your needs and made your experience outstanding. We hope to serve you again in the future when the time comes.

March 13, 2025

Good customer service and nice place to go with nice waiting room with refreshments and restrooms More

by BLESILDA_ENRIQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony G
Mar 14, 2025 -

City KIA of Greater Orlando responded

Providing good service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were nice and you like the waiting room. We wish you safe travels until we meet again!

March 13, 2025

City Kia has great customer service Devon took care of me she did an amazing job. Kept me updated throughout the whole service time. More

by 0kenmella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Mar 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Devon this phenomenal review! We are delighted to know that she took care of you, did an amazing job and kept you updated throughout the whole service. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 13, 2025

The service Zach provided and plus the communication was very good and letting me know what was needed for my vehicle. More

by tneal1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Zach this fantastic review! We are happy to know that his communication was very good and let you know what was needed for your vehicle. Please do not hesitate to let us know how we may be of further service to you.

March 13, 2025

Courtois, very good personnal like Franco but expensive. Nice waiting room with vandages. Nice welcome. More

by yvesboucher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Mar 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this spectacular review! We are delighted to know that he was very good, courteous and welcomed you nicely. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 13, 2025

Good attention. Jay is very kind. your attention was very good. highly recommended. I’m More

by Yaisdelyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 14, 2025 -

City KIA of Greater Orlando responded

Yaisdelyz, We are grateful for you leaving Jay this stunning review and recommendation! We are pleased to know that he was very kind and attentive. We hope to serve you again in the future when the time comes.

March 13, 2025

All the work was completed perfectly and in an excellent timely manner. However, the markup on parts is insane and overpriced compared to other Kia dealers, Service adviser was courteous and kept a superb c More

by Yturan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley , service advisor
Mar 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that our team was courteous, kept a superb communication line and all the work was completed perfectly and in an excellent timely manner. Please do not hesitate to let us know how we may be of further service to you.

March 13, 2025

professional, knowledgeable and courteous Very detailed and informative staff, professional and courteous. they honored appt time and were respectful of my time. More

by stac399
Recommend Dealer
Yes
Employees Worked With
Franco
Mar 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team was professional, knowledgeable, courteous, informative and respectful of your time. We hope to serve you again in the future when the time comes.

March 13, 2025

Excellent customer service, awesome car buying experience. Everyone is professional, courteous and knowledgeable. I would highly recommend this dealership. More

by Dcoleman33.dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Hernandez and Karina Paez
Mar 14, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and high recommendation! We are thrilled to know that they were professional, courteous, knowledgeable and made your experience awesome. Congratulations on your new vehicle- behalf of the entire team!

March 12, 2025

The service people were very nice. The oil change was good, but they didn't clean the car properly. More

by melindariddick1010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady that assisted me had the last name Vice
Mar 12, 2025 -

City KIA of Greater Orlando responded

Melinda, We are grateful for you leaving Jessica this stunning review! We are pleased to know that she was very nice and the oil change went well. We sincerely apologize that your vehicle was not cleaned properly please contact us here at the dealership and ask for the service manager. We hope to serve you again in the future when the time comes.

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