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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,588 Reviews
Call Service Center (855) 791-3984

1,588 Reviews of City KIA of Greater Orlando - Service Center

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March 14, 2025

The staff was very polite and explained every to you. My tech was Zachary Gentile. He did a great job. More

by JAHHILL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
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Mar 14, 2025 -

City KIA of Greater Orlando responded

JAHHILL, Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he was very polite, explained everything to you and did a great job. We wish you safe travels until we meet again!

March 14, 2025

My Fourth new Kia in 10 years Always retuned her because of service. My last two visits 3 hour oil change and today already going on 4 hours . I own a telluride and has had 4 call backs it’s a 2024 I m done More

by pat.harten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco
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March 14, 2025

prices are ridiculous at this point. why diagnostic got to take 4 hours just to get an answer. its no reason why im paying almost 1,000 dollars mainly because of the “labor” of your empl More

by KEIRRA_king90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
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March 14, 2025

El agente no llamo para retirar mi vehiculo lo tuve que buscar al día siguiente llame varias veces a servicio al cliente y nada, el detalle de la Pantalla nunca se arreglo, el Chico no pego el Ticket de More

by marelinares
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
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March 14, 2025

The service is poor, managers don’t providencia solutions. Customer need to be cared. For next time More

by BURGOSSAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrián
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March 14, 2025

Salesperson Yez was very knowledgeable and super helpful. She did not waste our time. All of the staff made buying the car easy. They were kind and accommodating. More

by christinagrover
Recommend Dealer
Yes
Employees Worked With
Yezdan Givci
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Mar 17, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Yez this stunning review! We are honored to have had the opportunity to work with you and we are glad that Yez provided you with 5-star service. We are pleased to know that she was very knowledgeable, super helpful, kind and accommodating. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 14, 2025

City kid has very good service, I was serviced in less than 2 minutes of my arrival. Jessica was very informative and nice. More

by amberlynn94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica vice
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Amberlynn, We are grateful for you leaving Jessica this flawless review! We are pleased to know that she was very informative and nice. We hope to serve you again in the future when the time comes.

March 14, 2025

Service was good but the only thing is they didn’t wash or clean my car properly. More

by Chanwattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team provided you with good service we do sincerely apologize that your vehicle wasn't washed please do not hesitate to give us a call and ask for the service manager to see how we can make things right with you. Safe travels now!

March 14, 2025

Allsome treatment thanks to Eric financiero manager and Manuel for giving me my Dreams car More

by jrivera2531
Recommend Dealer
Yes
Employees Worked With
Eric welch
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Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Eric and Manuel this phenomenal review! We are delighted to know that they treated you awesome and helped you get your dream car. We sincerely congratulate you on your new Dream Car- behalf of the entire City KIA of Greater Orlando team!

March 14, 2025

Jessica was amazing and very helpful with everything that I needed to get done today. More

by danisalas1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Mar 17, 2025 -

City KIA of Greater Orlando responded

Dani, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Jessica's efforts met your satisfaction! We are thrilled to know that she was amazing and very helpful. We wish you safe travels until we meet again!

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