City KIA of Greater Orlando - Service Center

From the time I called to make an appointment, the receptionist let me know this would be a lengthy process so that allowed me to prepare appropriately. Steven was great at explaining what would be ha receptionist let me know this would be a lengthy process so that allowed me to prepare appropriately. Steven was great at explaining what would be happening to my car and I was nice enough to give me a good voucher. More

Excellent service, and they arranged a Lyft for me so that was super helpful getting to work and back. that was super helpful getting to work and back. More

Honestly can say service has improved from the past bad experiences I’ve encountered. Frank makes sure I’m given realistic expectations moving forward. experiences I’ve encountered. Frank makes sure I’m given realistic expectations moving forward. More

My service center writer Jessica did a fantastic job explaining things and Get It Now set up in the waiting room. I feel it is totally unacceptable to wait two and a half hours for an oil change and not explaining things and Get It Now set up in the waiting room. I feel it is totally unacceptable to wait two and a half hours for an oil change and not even getting a car wash because it would be another 20 minutes we decided to pass cuz it was time to go. My time is too important to me to spend 3 hours at a dealership for an oil change. More

Always great service. Thanks Jay.you are appreciated. Have a good day. Only place I go Thanks Jay.you are appreciated. Have a good day. Only place I go More

Great Service and great people Easy to schedule appointments and make payments, updates during the service process Are very helpful appointments and make payments, updates during the service process Are very helpful More

Great customer experience! Very fast and smooth the process. Abel is very kind and knowledgeable Very fast and smooth the process. Abel is very kind and knowledgeable More

I went to the. Dealer for an oil change. The wait wasn’t long at all. Devon was super helpful Dealer for an oil change. The wait wasn’t long at all. Devon was super helpful More

Everyone was very helpful. Ricardo was my service advisor and he was informative and made sure I was well taken care of. Thank you for everything. Very professional. Ricardo was my service advisor and he was informative and made sure I was well taken care of. Thank you for everything. Very professional. More

Zachary the guy assigned to assist me was very helpful , informative and very quick in getting back to me. informative and very quick in getting back to me. More