Back

City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
2,046 Reviews

2,046 Reviews of City KIA of Greater Orlando - Service Center

Sort by
March 30, 2025

Excelente atención muy sastifecho con todo el servicio y lo rápido que buscan una solución a todo More

by Danilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Apr 02, 2025 -

City KIA of Greater Orlando responded

Danilo, Para City KIA of Greater Orlando, brindar un servicio excelente es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido satisfactorio. Nos alegra saber que encontraron una solución rápida a todo. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

March 30, 2025

Excelente e insuperable servicio, personal altamente cualificado, expertos en la salud y cuidados de tu KIA.. More

by GAEF72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel y Franco
Apr 02, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su reseña tan excepcional! Nos complace saber que nuestro equipo le brindó un servicio excelente e insuperable, contando con la colaboración de expertos altamente cualificados. Si necesita ayuda adicional, no dude en hacérnosla saber.

March 30, 2025

Devon was extremely helpful and kind. She displayed expertise, and did a great job explaining the process to me. She made everything so easy! More

by bobbyxhall
Recommend Dealer
Yes
Employees Worked With
Devon! She was amazing!
Apr 02, 2025 -

City KIA of Greater Orlando responded

Bobby, We are grateful for you leaving Devon this extraordinary review! We are pleased to know that she was extremely helpful, kind, did a great job explaining the process to you and made everything so easy. We hope to serve you again in the future when the time comes.

March 30, 2025

They only get good reviews because they offer people cleaning kits or free gas if they answer their reviews in 5 stars for everything. I wish I could leave 0 stars. We went for oil change and rotation o More

by Lei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the manager name
Apr 04, 2025 -

City KIA of Greater Orlando responded

Lei, We sincerely apologizer for the inconvenience and frustration you experienced during your recent visit to our dealership to get a oil change and rotate your tires. Your time us valuable, and we regret any disruption to your schedule. We understand your disappointment, and we want to assure you that this does not reflect the level of service we aim to provide. If you would like to discuss further, please contact our dealership and ask for the Service Manager at your earliest convenience. Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.

March 30, 2025

I had a really bad experience with this Kia dealer, i took my car there like 3 times, and they never found the cause of the problem and if you try to call they just leave you on hold for like 15 minutes More

by Daniel Salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Vice, Zachary, Franco Papagno
Apr 04, 2025 -

City KIA of Greater Orlando responded

Daniel, Thank you for sharing your comments on your recent service visit and were sorry to hear that you didn't have a positive experience with us. Your comments and concerns matter to us here at- City KIA. Please give us a call at your earliest convenience and we would be glad to assist you.

March 30, 2025

fast, efficient and the service is great. I highly recommend the maintenance service. Thank you. More

by THIAGOSIGNOLFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review and recommendation! We are happy to know that our team was fast, efficient and provided you with great service.

March 29, 2025

They were good however they forgot to check the tire light that I ask them to check it More

by IRIBELLE1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santuosso
March 29, 2025

Good service, professional staff, thanks Joshua and the rest of the team, very good experience. More

by RAPATTIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley
Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us! We are pleased that Joshua and the team provided you with 5-star service. It is our pleasure to assist you in any way possible. Safe travels!

March 29, 2025

Got there as planned and Zach took care of of me and explained everything that was done. Very happy! More

by joe616630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service
Apr 01, 2025 -

City KIA of Greater Orlando responded

Joe, thank you for sharing your positive review! Providing thorough and efficient service is so important to us, and we are glad that Zach's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 29, 2025

my advisor Nate was all excellent Kia always do me right when I come there More

by brandipeterson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Nate this positive review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Nate consistently takes great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

...
162
...