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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
2,087 Reviews
Call Service Center (855) 791-3984

2,087 Reviews of City KIA of Greater Orlando - Service Center

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March 10, 2025

Great Service and great people Easy to schedule appointments and make payments, updates during the service process Are very helpful More

by ac6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davon
Report | Print
Mar 11, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great, very helpful and kept you updated during the process. We wish you safe travels until we meet again!

March 10, 2025

Great customer experience! Very fast and smooth the process. Abel is very kind and knowledgeable More

by jaylahk.2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Mar 11, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he is very kind, knowledgeable and made your experience great. We wish you safe travels until we meet again!

March 10, 2025

I went to the. Dealer for an oil change. The wait wasn’t long at all. Devon was super helpful More

by eli.rdgz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
Report | Print
Mar 11, 2025 -

City KIA of Greater Orlando responded

Eli, We appreciate you for leaving Devon this remarkable review! We are delighted to know that Devon was super helpful and you did not have to wait long. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 10, 2025

Everyone was very helpful. Ricardo was my service advisor and he was informative and made sure I was well taken care of. Thank you for everything. Very professional. More

by jenn2723
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Report | Print
Mar 11, 2025 -

City KIA of Greater Orlando responded

Jenn, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Ricardo's efforts met your satisfaction! We are thrilled to know that he was very helpful, informative and made sure you were well taken care of and very professional. We wish you safe travels until we meet again!

March 10, 2025

Zachary the guy assigned to assist me was very helpful , informative and very quick in getting back to me. More

by NATHALIEP2810233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Report | Print
Mar 11, 2025 -

City KIA of Greater Orlando responded

NATHALIE, We appreciate you for leaving Zach this marvelous review! We are delighted to know that he was very helpful, informative and very quick in getting back to you. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 10, 2025

Great service they did everything to perfection. And since it was going to take more then 3 hours they give you a free uber ride home then send you a car to pick you up and bring you back. More

by pmminagro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Mar 11, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team did everything to perfection and gave you a free uber to and from your house since it was going to take more then 3 hours. Please do not hesitate to let us know how we may be of further service to you.

March 10, 2025

They kept us there until we agreed on a price was not happy about it, but wouldn’t give us our keys back to do it another day so that night even though they were closed, they are pushy as xxxx More

by st_eva_012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 11, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to write this review. We are very sorry to hear that your sales experience wasn't as what you expected, We would like to speak to you more on this matter, please give us a call at our dealership and ask for the Sales Manager. We would love to help you!

March 10, 2025

Easiest experience ever. I did my credit ap online and they delivered the car. Great teacher on the car’s features More

by joysolomon1
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Luna
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Mar 11, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving for leaving us this phenomenal review! We are delighted to know that our team made your experience the easiest experience ever. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 10, 2025

Honestly can say service has improved from the past bad experiences I’ve encountered. Frank makes sure I’m given realistic expectations moving forward. More

by Joemarmo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Mar 10, 2025 -

City KIA of Greater Orlando responded

Joe, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Frank's efforts met your satisfaction! We are thrilled to know that he made sure to give you realistic expectations moving forward. We wish you safe travels until we meet again!

March 10, 2025

The process was quick and easy. Everyone was so patient and explained each part of the process, answering all of my questions. More

by JMURRAYO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Williams A.
Report | Print
Mar 11, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was so patient, answered all your questions and made the process quick/easy. Please do not hesitate to let us know how we may be of further service to you.

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