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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
2,087 Reviews

2,087 Reviews of City KIA of Greater Orlando - Service Center

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March 09, 2025

He’s was fantastic. Happy with the service I received. I would recommend to friends and family. More

by LAURENKELLERHAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 10, 2025 -

City KIA of Greater Orlando responded

LAUREN, Thank you for leaving us this positive review and recommendation! We are happy to know that our team was fantastic and you are satisfied with the service you received.

March 09, 2025

I have complaints about the service. Car was very clean when I picked it up. More

by CHANCEYCAROTHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 10, 2025 -

City KIA of Greater Orlando responded

CHANCEY, We are grateful for you leaving us this wonderful review! We are pleased to know that our team made sure your car was very clean when you picked it up. We hope to serve you again in the future.

March 09, 2025

Excellent customer service, friendly staff, professional communication, best experience for car service at a dealership. More

by ammhuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 10, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team was friendly, professional with their communication and made this the best experience you have ever had. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 08, 2025

Everything came out great. Jessica was awesome and the team in accessories was very nice More

by tiffanykule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 10, 2025 -

City KIA of Greater Orlando responded

Tiffany, We are grateful for you leaving Jessica this exceptional review! We are pleased to know that she was awesome and everything came out great. We hope to serve you again in the future when the time comes.

March 08, 2025

Everything went very smoothly. Daniel was a great help and guided me to know what I needed down today. More

by cheyanne.weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 10, 2025 -

City KIA of Greater Orlando responded

Cheyanne, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he was a great help and everything went very smoothly. We wish you safe travels until we meet again!

March 08, 2025

Mal servicio , muy demorado y la persona que me atendió no tiene buen servicio al cliente More

by Lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
La persona no está en la lista
Mar 11, 2025 -

City KIA of Greater Orlando responded

Lina, Gracias por su tiempo y paciencia. Lamentamos mucho saber que su experiencia de servicio no fue la mejor que tuvo y que nuestros representantes no lo ayudaron con las preguntas e inquietudes que pudiera tener. Si desea hablar con alguien, llame a nuestro concesionario y pregunte por el gerente de servicio. Nos encantaría poder ayudarlo.

March 08, 2025

Does not seem to care after you purchase or lease a vehicle. The service department blamed the problem on my sun pass. Had something work correctly for 7 months then it just stops so not happy when som More

by corvette0718
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Mar 11, 2025 -

City KIA of Greater Orlando responded

We are very sorry to hear that you are having issues with your vehicle but also not getting the best service. We would like to resolve this matter, please give us a call at our dealership and ask for the Sales Manager. We would love to help you.

March 08, 2025

Very convenient relax great jod and clean carand Jessica was greatand walked me though every thing More

by MSJANETTEANDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jessica this fantastic review! We are happy to know that she was great and walked you through everything. Please do not hesitate to let us know how we may be of further service to you.

March 08, 2025

Service was great and fast. Friendly tech person in Daniel. Would highly recommend this service department. More

by Lorperez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 10, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Daniel this marvelous review and recommendation! We are delighted to know that he was friendly and provided you with great/fast service. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 08, 2025

Great dealership. Friendly and courteous people. Very helpful service people and sales people. Clean and neat. More

by Anitacumbo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Mar 10, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team was friendly, courteous and very helpful. We hope to serve you again in the future when the time comes.

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