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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,242 Reviews
Call Service Center (855) 791-3984

1,242 Reviews of City KIA of Greater Orlando - Service Center

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May 07, 2025

My experience with Kia City has been always professional, kind, friendly ,respectful and showed a genuine concern about their customers going beyond to make sure I taking care of. More

by HERODRIGUEZ142@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team was kind, friendly, respectful, professional and went beyond to make sure you were taken care of. Please do not hesitate to let us know how we may be of further service to you.

May 07, 2025

Zach was amazing thank you for helping me as much as you could I appreciate it ! More

by AMD
Recommend Dealer
Yes
Employees Worked With
Zach
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May 08, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Zach this amazing review! We are happy to know that he was amazing and helped you as much as he could.

May 07, 2025

The salesperson Jesus and finance guy Joel were exceptionally professional and made the experience extremely enjoyable. More

by RicoKnows
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesus 5-stars
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May 08, 2025 -

City KIA of Greater Orlando responded

Rico, Thank you for leaving Jesus and Joel this fantastic review! We are happy to know that they were exceptionally professional and made your experience extremely enjoyable. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 07, 2025

Todo muy bien El Ejecutivo muy preocupado de todo, se solucionó todo muy rápido Excelente experiencia More

by RAFAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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May 08, 2025 -

City KIA of Greater Orlando responded

RAFAEL, ¡Agradecemos que le hayas dejado a Abel esta excelente reseña! Nos complace saber que se preocupó mucho por todo, resolvió todo con rapidez e hizo que tu experiencia fuera excelente. Esperamos poder atenderte de nuevo en el futuro.

May 07, 2025

Very nice and helpful Nice and helpful Nice and helpful Nice and helpful Nice and helpful Nice and helpful Nice and helpful Nice and helpful More

by rarted.bemes
Recommend Dealer
Yes
Employees Worked With
Franco
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May 08, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was very nice and helpful!

May 07, 2025

The vehicle was scheduled for routine maintenance (Oil and Filter Change) along with a recall servicing. However, the service was billed for 3 additional items(add ons) which were not initially discussed More

by khalid.shamas
Recommend Dealer
Yes
Employees Worked With
Y
Report | Print
May 07, 2025

Confiables So attentive Onestos responsable atentos y sobre todo confiables Personal capaces de convencerte de y ofrecer todo tipo de productos y servicios More

by emanuelesarullo
Recommend Dealer
Yes
Employees Worked With
Jay
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May 08, 2025 -

City KIA of Greater Orlando responded

Para nosotros, brindar un servicio impecable es fundamental y nos complace que el esfuerzo de nuestro equipo haya sido de su agrado. Nos alegra saber que fueron tan atentos, honestos y responsables. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

May 07, 2025

It was pleasant I enjoyed Josh's service. He was affective and got me out of there in record time. I highly recommend More

by brandondawanlee99
Recommend Dealer
Yes
Employees Worked With
Joshua Farley
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May 08, 2025 -

City KIA of Greater Orlando responded

Brandon, We are grateful for you leaving Josh this flawless review and recommendation! We are pleased to know that he was affective, got you out in record time and made your experience pleasant.

May 06, 2025

Paid for tires to be rotated, came back not filled with air. Tried to sell me cabin filter and wiper blades, saying they failed inspection when I just changed all of those items one week prior to coming in More

by scottbudgen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025

Clean, timely, efficient, great customer service, detailed, and informative. I appreciate the car service to and from. More

by Mberrios82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We than you for your kind review and we hope to see you again the next time your vehicle is ready for service.

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