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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
973 Reviews
Call Service Center (855) 791-3984

973 Reviews of City KIA of Greater Orlando - Service Center

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April 17, 2025

Good service. A little slow, and it's a bit uncomfortable waiting there for three hours! More

by Mmgonzmanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony George
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April 17, 2025

They returned the car to me dirty, with the air conditioning on full blast, I had to wait a long time to return the car and to pick it up!! More

by MAPOLO1070.YURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maximiliano Ercolani
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Yuri, We appreciate you taking the time to write this honest review. We are very sorry to hear that your service experience was unpleasant due to the vehicle being dirty and A/C being on full volume. Your feedback matters to us and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would be happy to help you.

April 17, 2025

An absolute pleasure to work with and very attentive I look forward to conducting future business with AG and city kia More

by ewelshjr
Recommend Dealer
Yes
Employees Worked With
AG
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Apr 18, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving AG this remarkable review! We are delighted to know that he was a pleasure to work with and very attentive. Looking forward to serving you again in the future when the time comes.

April 17, 2025

I had a great experience with Josh at my last visit! he went above and beyond to make sure I understood everything my car needed and that i was comfortable while I waited. Definitely exceeded my ex More

by KETHELENGDASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Josh's efforts met your satisfaction! We are thrilled to know that he went above/beyond to make sure you understood everything your car needed, made your experience great and exceeded your expectations. We wish you safe travels until we meet again!

April 17, 2025

Nice place, good service, respectful people Waiting room excellent and comfortable Experience people, rapid service More

by Ivonnehoepp
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Providing rapid and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were respectful and you enjoyed our waiting room. We wish you safe travels until we meet again!

April 17, 2025

Excellent customer service and very attentive. Jocelyn went above and beyond. Thank you so much! More

by aysha.fuentes24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn (service department) 5 stars
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Aysha, Thank you for leaving Jocelyn this amazing review! We are happy to know that she went above/beyond for you, was very attentive and provided you with excellent service.

April 17, 2025

So far I have excellent services on my kia Telluride . Also I enjoy theirs good customer relationships More

by HMARINES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Apr 18, 2025 -

City KIA of Greater Orlando responded

HMARINE, We are grateful for you leaving us this wonderful review! We are pleased to know that our team has a good customer relationship with you and provided you with excellent service on your KIA Telluride as always. We look forward to continue serving you in the future when the time comes.

April 17, 2025

Man I love it there always great service and great people who care and listen. More

by Joserosariojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Jose, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was great, caring and listened to you as always. We look forward to continue serving you in the future when the time comes.

April 17, 2025

Excellent place to buy a car and service the automobile very friendly people. Thank you for your service More

by miguel354434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kia service department
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

Miguel, Thank you for leaving us this fantastic review! We are happy to know that our team was very friendly and we are an excellent place to work with. Please do not hesitate to let us know how we may be of further service to you.

April 17, 2025

Fast and friendly Service Writer. City KIA supplied a Lyft ride home and a Lyft ride back to the Dealership two days later after work was completed. More

by heather75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn-Service Writer
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

Heather, Thank you for leaving Jocelyn this positive review! We are happy to know that she was fast, friendly and got you a Lyft home and back when your vehicle was completed. Please do not hesitate to let us know how we may be of further service to you.

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